Super Fi replacement cables
Dec 28, 2006 at 7:04 PM Thread Starter Post #1 of 4

Nomad01

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Does anyone know where I can get replacement cables for my Super Fi's. I dont want to order from Ultimate Ears because their shipping costs just as much as the cables. Thanks.
 
Dec 29, 2006 at 4:58 AM Post #2 of 4
Quote:

Originally Posted by Nomad01 /img/forum/go_quote.gif
Does anyone know where I can get replacement cables for my Super Fi's. I dont want to order from Ultimate Ears because their shipping costs just as much as the cables. Thanks.


No it doesn't. There website is just labeled improperly. I had the same problem. Just call them up, ask for Jeanette, and she will help you. You'll get charged $3 or $4 for first class mail.
 
Jan 2, 2007 at 6:17 PM Post #3 of 4
Agreed.

Jeanette just helped me as well. One of the most pleasant experiences, from a company, in a LONG time!!!

UE's customer service just rocks!

PS: Be sure to tell her you are from this board.
 
Jan 2, 2007 at 6:26 PM Post #4 of 4
I've gotten two free sets so far (sigh, I'm sure I'll need more eventually too) - the first time while still within warranty and this last time out. I emailed CS and explained that the cost was just too much (IIRC, $25 PLUS $15 shipping!) and they were nice enough to send a complimentary replacement.
 

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