State of the Industry
Nov 16, 2016 at 11:32 PM Thread Starter Post #1 of 12

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Warning.......long!


It's obvious a number of manufacturers have significant issues with their software development process. The cycle to develop fully functioning firmware can be a bit of a holy grail, all the moreso when the rapid development of new products forces coding for now legacy devices off the table. Writing software at this level is expensive and let's face it, where is the incentive to the continued enhancement of firmware for a device now considered out of date? With hardware designers duelling it out for the latest piece of turf, and keeping the manufacturing wheels in motion to produce thier items at lower costs, legacy software design is too often relegated step child status.

 

With many manufacturers most hardware development is way out in front of the software that drives it. Obviously the current business model is focused on keeping up with what is currently parked in the Jone's driveway. So many individual forums on specific gear talk about UI flaws and shortcomings. Maybe it's time manufacturers spent a bit more time on firmware development at least with respect to digital players, or alternatively for example, license RockBox and be done with it. We all know it's a winning platform. This is just one of several possible choices to improve firmware standards.


Funding software development is expensive, I empathize with that. But if you're not going to do justice to the hardware then why bother? These guys don't see the forest for the trees because their concentration is bent on design, making next years models compete with what their competition is doing. Last years models are passé....throw the dog a bone now and again, that's seems about it if you're lucky. You bought it, you're stuck with it. We’ll have a model upgrade out next year for about the same money.


This repeating cycle mirrors several other industries once overstuffed with builders in their early days; so many models, so many competing for the same dollars with essentially similar products. For end users it's a real struggle to keep abreast of the latest developments to help ensure our dollars are most effectively spent.

 

Let's face it, if you haven't the interest, inclination, or time to spend combing the many forums, ask many questions, conduct your own research, read numerous reviews, compare specs and finally, weigh prices vs. features then you are severely disadvantaged. And I get that the countless hours spent are part of the fascination with this hobby. I also happen to think it's already a bit out of hand. Measured by tangible levels of buyer dissatisfaction (we’re very polite about it), and far too many drawers storing working but unloved gear, in turn creates a semi-false economy as buyers are induced to upgrade to better features and higher quality. The industry term is 'repeat customer' and perceived as a very good thing. Brand loyalty. But is it really only that? Might the buyers opinion be that our time is being wasted investing field time reading specs instead of enjoying the music for which this industry is purposed to exist? Put succinctly, our buying power isn't valued as highly by manufacturers as it is by we audiophiles, in spite of contrary claims.


If I manufactured cars and discovered the first thing my customers did was ditch the seats for something more appropriate I’d be asking myself, ‘Why are we making seats that people don’t like?


I’m a bit frustrated it’s so hard to match audiophile components; it wears me down, my time and my wallet. I come to the marketplace with $1K and over a period of several months purchase several models of audio player, IEMs, and an amp, and still find myself more frustrated than satisfied. And NOT listening to music! One by one the players get returned; the IEMs require an amp with my latest choice of player (no mention anywhere about that); I can’t be sure these IEMs are the ones I’ll like because my dap choices thus far have been unable to properly drive them; the amp needs to have DAC capability to work with my computer….and on it goes. Given the miniscule availability of reliable information I feel it would be easier buying the right airplane than a simple audiophile system.

 

Honestly, if it weren’t for the web and so many incredibly helpful contributors, this industry would not exist as it does. Everyday I am awed at the level of helpful kindness and depth of knowledge shown by fellow citizens, it inspires my belief in humanity. I really so love you all, you’re my friends, my neighbourhood, my sense of community. Let it never be forgotten it is US who help make the industry what it is. It’s US who help enable manufacturers to do what they do. And all too frequently it is US loyal customers who pay the price for the lack of respect we truly deserve.

 

And yes, manufacturers put their heads, hearts, and wallets on the line to bring us these fantastic technical offerings which often blow our minds. They have and continue to accomplish great things, and bless them for that. But does a buyer need to be in the industry for a year to understand what is actually being said, what is really meant, and what things work or don’t work by themselves and with each other?

I feel manufacturers could do a much better job of describing their component capabilities, what the general requirements will be for cans, IEMs, amps and dac’s (using widely accepted components, not specs alone) and in the process make it much less complex for newbies (and their money) to enter the hobby and be happy right out of the gate.

 

Maybe manufacturers don’t realize this need exists but in my opinion it certainly does. It could be stated for example, that dap Model ‘A’ is ideally suited to iem models similar to G, E & F, and to amp/dac models similar to J, K & L. If you want new customers to come into the industry you owe it to them to make it easier to wisely choose their gear. Surely that is a path to growth. You know this issue is real when you see the endless posts asking, Can you compare this item to that item running on this model and that model? This is perhaps the single most common request in all the audiophile forums.

 

And lastly…

 

I came into this hobby with excitement and a willingness to learn. I knew I was entering foreign territory, yet I have a strong urge to own a high quality, portable audio system.....maybe even two. I didn’t anticipate being tortured but I have.

 

Undaunted, I push forward a little wiser, more cautious for sure, and with a greater sense of patience in weeding through the bafflegab to find my solution. With a larger budget I’d own a Lotoo LPG or RWAK380 with some nice monitors and be sitting in my recliner with a big grin on my face. And if I only had $200 to spend I’d probably be happy with whatever I got. It’s the middle of the industry where all the confusion reigns, somewhere between $250 and $2,500.

 

No coincidence this is where the greatest competition does battle for our hard won coin. With the exception of those sitting comfortable in their hard won knowledge, no doubt gained over many years, I feel we could use some help from each manufacturer in recognizing the need to better deliver their offerings to the masses in ways we can better appreciate and understand. In the past this was largely a hobby of experts, now it’s a field open to anyone with an interest in quality sound, a web browser, time and some money to spend.

 

When market sifting begins, and it always does, we the buyers exert significant influence over which companies have the best chances of survival. It may be prudent to keep in mind there are a finite number of buyers and dollars to go around. Adapt or die, something has to change.

 

...........of course I could be so off base none of the above matters...yeah, maybe it is just me.

 
Nov 18, 2016 at 2:36 PM Post #2 of 12
Agree with many points here but just on the specific point of firmware and UI, I think the consistent lack of quality of UIs in DAPs is one of the most frustrating things in the world of audio. In many other respects, the quality of DAPs catering to a niche market have come on leaps and bounds since they first started appearing 5 or 10 years ago. The quality of the software though, still leaves a lot to be desired.
 
I'm a software developer by trade, including some GUI development in my earlier days, and it seems inconceivable to me that these manufacturers could keep knocking out such shonky interfaces, riddled with bugs and design flaws. It's as if there isn't even any user acceptance testing in their development cycle: there simply shouldn't be a situation where the end user of a product is able to report half a dozen bugs after a couple of hours of taking delivery of it. Really, how hard is it to make an iPod-style UI that is clean and intuitive? The template is out there. I just don't get it.
 
Nov 18, 2016 at 6:52 PM Post #3 of 12
  Agree with many points here but just on the specific point of firmware and UI, I think the consistent lack of quality of UIs in DAPs is one of the most frustrating things in the world of audio. In many other respects, the quality of DAPs catering to a niche market have come on leaps and bounds since they first started appearing 5 or 10 years ago. The quality of the software though, still leaves a lot to be desired.
 
I'm a software developer by trade, including some GUI development in my earlier days, and it seems inconceivable to me that these manufacturers could keep knocking out such shonky interfaces, riddled with bugs and design flaws. It's as if there isn't even any user acceptance testing in their development cycle: there simply shouldn't be a situation where the end user of a product is able to report half a dozen bugs after a couple of hours of taking delivery of it. Really, how hard is it to make an iPod-style UI that is clean and intuitive? The template is out there. I just don't get it.

Yeah, honor coding. Nice to meet you.
 
I also feel that hardware reviews should always begin stating the firmware version they are testing.
I bet these developers get about fifteen minutes (or some ridiculously low number) with each new device that ends up hobbled this way. Things are very different in China.
I happen to feel our choices can effect a positive shift for them and ourselves. I'm still waiting to buy the camera they refuse to make because it would be wildly popular, but that's another story.
 
Nov 18, 2016 at 7:54 PM Post #4 of 12
They're not bugs - they're features.......    
L3000.gif

 
Nov 23, 2016 at 1:58 AM Post #10 of 12
The original post has migrated from one thing into another altogether, that’s how it goes.
 
I was kind of hoping there would be some traction in the belief buyer consensus could convey a message, however small, for the makers of this gear to maybe ask themselves the question as to why they do it the way they do it.
 
I'm also hoping the phrase 'honor coding' will catch on, the spirit of which is to commit to writing code for projects which do only good, and to leave the other ones on the floor. Yeah, it's noble and righteous but it is a beginning.
 
It's the fear division between getting paid to buy some food or maybe not getting paid......this is what keeps folks pushing into things perhaps they don't believe in but feel duty bound to accept. Now forget about what's real or maybe isn't real for a moment, and you can begin to see it's all about perception. If we think in that old way we will continue to let our better judgement be overruled. But if we change our perception......meaning that if we begin to think of things in different ways, and with positive, different outcomes, then we initiate the process that brings about the change to make things better than they are. Put a different way, if we continue to believe we only have one choice then things are not able to change, because we keep making them the same old way, over and over again.
 
Accepting unacceptable conditions for no good reason is laziness, and our children will remember us that way. They will ask why we couldn't see the larger picture when the outcome was so troubling, and the quality of their future was at stake…..and yet we did nothing. Buying new gear is fine, nothing intrinsically wrong with this, but to the extent our willingness accepts a 'user' industry where the resources of future generations are frittered away, along with all the suffering it brings to many people, are we not wrong in allowing it to continue without questioning its need to be this way?
 
My feeling is I can make a stand in my own life, and that my conscientious choosing will create ripples.....
These forums are one of the best ways to send this subtle message because it takes almost no effort at all to get behind an idea through this web engine, and the audiophile builders read what we say to find the cues for their future direction. This exact thing has been said to me.
 
If we want to continue enjoying this magical hobby are we not honor bound to help direct it in the most beneficial way? It really does need tuning up and each of us have important views to be heard. I suppose if you don't feel this way that's ok too. But if you appreciate your unique position in this time, then perhaps you will feel nudged to widen your own perspective and gain the understanding that will show you how to contribute in a way that helps this movement better find its way.
 
In my longer term view I see a thriving industry that delivers fewer items of each genre, and that everything on offer is affordable to many and of such high standard we are gobsmacked at our good fortune. I see the wheels of industry, particularly in China but elsewhere as well, will run in cycles rather than todays perpetual output. Overall I see the number of devices made is far less than the onslaught buyers sift through everyday to find that perfect piece of kit. And I see makers and sellers living a more relaxed lifestyle, with high quality product lines providing stable growth and security, giving them the confidence to build the next design and knowing it will in fact be great. And everyone breathes clean air.
 
Yes this is idealsm, and the first half of that word is 'idea.' Ideas are how things get made, just ask a product designer, or a software engineer. or a musician. Ideas make and change our world, every day. That is how it begins. Is this not a path to growth?
 
Nov 23, 2016 at 2:09 PM Post #11 of 12
 
I'm also hoping the phrase 'honor coding' will catch on, the spirit of which is to commit to writing code for projects which do only good, and to leave the other ones on the floor. Yeah, it's noble and righteous but it is a beginning.

 
Isn't this already the basis of open source development?
 
I agree with many of your sentiments but reality bites and re-shaping reality is easier said than done! Unless you're working for an NPO, you don't usually have the luxury of time to get things absolutely right. For everything I work on, there's always some product stakeholder pushing for an ETA and "it takes as long as it takes" just doesn't cut it.
rolleyes.gif
 Ultimately, it usually comes down to commercial expedience.
 
The rush to market isn't just consumer-driven either - there's always pressure from investors or shareholders, who're normally only interested in the bottom line and in my experience, often don't seem interested in long-term strategic thinking. The fact that consumers would probably be happier with less choice but greater quality and that would actually drive up profits over time doesn't seem to enter into it; it's all about being first to market and the dog-eat-dog scrap to get one over on your competitors. What you're suggesting sounds a bit like voluntary socialism: everyone agreeing to adhere to a code of practice for the greater good. Tough sell!
 
Nov 23, 2016 at 3:51 PM Post #12 of 12
   
Isn't this already the basis of open source development?
 
I agree with many of your sentiments but reality bites and re-shaping reality is easier said than done! Unless you're working for an NPO, you don't usually have the luxury of time to get things absolutely right. For everything I work on, there's always some product stakeholder pushing for an ETA and "it takes as long as it takes" just doesn't cut it.
rolleyes.gif
 Ultimately, it usually comes down to commercial expedience.
 
The rush to market isn't just consumer-driven either - there's always pressure from investors or shareholders, who're normally only interested in the bottom line and in my experience, often don't seem interested in long-term strategic thinking. The fact that consumers would probably be happier with less choice but greater quality and that would actually drive up profits over time doesn't seem to enter into it; it's all about being first to market and the dog-eat-dog scrap to get one over on your competitors. What you're suggesting sounds a bit like voluntary socialism: everyone agreeing to adhere to a code of practice for the greater good. Tough sell!


Very nice message, WraithApe, I agree with most everything you've said.
 
To reference the inspirational heart and focus in my starting this thread, great change is more easily invoked after another great change substantially alters the landscape to enable new ways to take hold. That current practices will not continue beyond the forseable future is a given because they are both unnatural and unsustainable. I feel motivated to plant a few seeds now, hopefully to be nurtured in that future time.....and perhaps to some minute degree because it was woven, here and now, into the tapestry of this great hobby.
 
It is in fact more a lifestyle than hobby because in so many ways it gives so much to so many.
 

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