[Oublie]

hi, Im after a couple of spare parts, specifcally the internal screw connector for the ultrasone screw in cable and the headphone jack with the little ic board attached. Any idea where i'd get these.

Thanks.

 

[ultrapaul]

Quote:

Originally Posted by Oublie /img/forum/go_quote.gif hi, Im after a couple of spare parts, specifcally the internal screw connector for the ultrasone screw in cable and the headphone jack with the little ic board attached. Any idea where i'd get these. Thanks.

Please contact us at infoteam@ultrasone.com for more assistance.

Thanks

 

[jpelg]

Quote:

Originally Posted by ultrapaul /img/forum/go_quote.gif Please contact us at infoteam@ultrasone.com for more assistance.

Tried that (at your request).

Two days later, Jeanice sent me an email requesting my location. I responded immediately.

Six days after that, I still don't have an answer to my inquiry.

Crappy service, imo. Very disappointing.

 

[Oublie]

Quote:

Originally Posted by ultrapaul /img/forum/go_quote.gif Please contact us at infoteam@ultrasone.com for more assistance. Thanks

Thanks, I'll drop them a line.

 

[mrarroyo]

Quote:

Originally Posted by jpelg /img/forum/go_quote.gif Tried that (at your request). Two days later, Jeanice sent me an email requesting my location. I responded immediately. Six days after that, I still don't have an answer to my inquiry. Crappy service, imo. Very disappointing.

Jimmy, I just gave it a try to see if they treat me the same as they have treated you. Will keep you posted.

 

[jpelg]

Finally got a response today. Apparently they were at the NAMM show, so the whole office shuts down.

(My initial emails were sent long before the 18th, btw.)

 

[mrarroyo]

I received a reply as well. However in my case I am going to sell the PROline 2500 w/ a matching Rudistor Sistema NX-02 for $510 so I will not get the additional parts.