[crea1986]

Hello,i have been trying to find a solution since atleast a month,

My G6 still crackle even after the latest firmware/drivers.

I tried every possible thing and i couldn't manage to fix the problem.

DPC Latency is always green, 30 minutes consecutive test (done multiple times)

Things i have tried without success:

Changed every sample rate supported.

Changed the USB energy saving features on W10

Changed every bios setting related to usb and power saving (even the CPU states)

Connected the card on a usb hub

Tried every possible usb port on my motherboard usb 2.0 and 3.0/3.1 (MSI H170 Gaming M3)

Reinstalled windows 10 ver 1809

Disabled Windows 10 fast boot

Updated every possible driver

Disabled other sound peripherals like NVIDIA High definition audio

Disabled onboard Realtek

Updated the motherboard to the latest Bios

Checked every IRQ for possible conflicts

Changed the power plan to high performance

Disabled usb suspend

Tried to connect my pc trough a power/voltage stabilizer

Also i tried every driver release from creative site.

The problem happen both in direct mode and in SB Connect 2 mode

I hear a click every minute or so.

I don't know what else can i do.

Any help is appreciated.

Thank you.

*On the same exact pc my old Soundblaster G5 works perfectly fine.

My pc specs:

Mobo: MSI H170 Gaming m3

Ram 16gb Kingston Hyperx ddr4

SSD 250gb Samsung 860 Evo

storage Wd green HD1tb

KFA2 GTX1070

power supply: Thermaltake Smart se730w

 

[XmnMetal]

Hello,i have been trying to find a solution since atleast a month,

My G6 still crackle even after the latest firmware/drivers.

I tried every possible thing and i couldn't manage to fix the problem.

DPC Latency is always green, 30 minutes consecutive test (done multiple times)

Things i have tried without success:

Changed every sample rate supported.

Changed the USB energy saving features on W10

Changed every bios setting related to usb and power saving (even the CPU states)

Connected the card on a usb hub

Tried every possible usb port on my motherboard usb 2.0 and 3.0/3.1 (MSI H170 Gaming M3)

Reinstalled windows 10 ver 1809

Disabled Windows 10 fast boot

Updated every possible driver

Disabled other sound peripherals like NVIDIA High definition audio

Disabled onboard Realtek

Updated the motherboard to the latest Bios

Checked every IRQ for possible conflicts

Changed the power plan to high performance

Disabled usb suspend

Tried to connect my pc trough a power/voltage stabilizer

Also i tried every driver release from creative site.

The problem happen both in direct mode and in SB Connect 2 mode

I hear a click every minute or so.

I don't know what else can i do.

Any help is appreciated.

Thank you.

*On the same exact pc my old Soundblaster G5 works perfectly fine.

My pc specs:

Mobo: MSI H170 Gaming m3

Ram 16gb Kingston Hyperx ddr4

SSD 250gb Samsung 860 Evo

storage Wd green HD1tb

KFA2 GTX1070

power supply: Thermaltake Smart se730w

All I can suggest is reinstall the SoundblasterX G6

 

[crea1986]

All I can suggest is reinstall the SoundblasterX G6

thank you for the suggestion,i did it multiple times without success

 

[XmnMetal]

Are you still under warranty? I would suggest this route.

 

[crea1986]

Are you still under warranty? I would suggest this route.

the card has been already replaced once for the same problem.My last change would be change the power supply.

 

[crea1986]

by the way,the card on a laptop work like a charm,on the pc listed above i'm facing the issue with different soundblaster products, G1,G5,G6 all of them crackle once every minute or so. Might be the USB controller? i have no idea.

 

[metorik]

https://www.google.com/url?sa=t&sou...IwB3oECAkQAQ&usg=AOvVaw1YR6HDoS3bsPMSSl9KiJvI

Thats solved my problem 2 hr ago.just mute everything (line in,digital in,sdf in.....)from windows and sb software