[sotto123]

This is ridiculous I've had these earphones for about a month and a half. They cost over £200 and they've already stopped working. I've had £10 earphones that are still working.
They were working fine last night, this morning I put them in and for some reason there is no sound in the left ear.
I haven't spilt water on them, stepped on them or anything. I have no idea how this happened.
How fast do Shure usually return the earphones when I send them off?

 

[VoLTaG3]

First check the nozzle in that earpiece any remove and wax that is there. Wax could be completely blocking the filter canceling out any sound the drivers produce. If you find that there is no wax in the nozzle try using your Shure SE530's with different sources. Also try plugging the Shure SE530's directly into the source without an extension cable to see if the extension cable is at fault. If you are still experiencing problems give Shure a call and I'm sure you should get a brand new free replacement pair. Good luck!


-Daniel

 

[Philski]

That's exactly what happened to my first few pairs of SE530s, although in my case it was due to water (either sweat or rain). Luckily the warranty took care of them...

My guess would be that you damaged the cable in the night - it might have been pulled away from the earphone's chassis if you were in an odd position. Or maybe you drooled on it in your sleep...

Anyway, Shure turn things around very fast - use Recorded Delivery to send them back and you should get a brand new set within three or four days.

 

[Fing]

Ridiculous how water damage can completely ruin these. Not that they should be waterproof, but anyway.

My Etymotic ER-6i, for all their sins have suffered a substantial amount of use and abuse (a couple of years I reckon) whereas the Shures went belly up in 2 days after a bit of sweat got into my ear and wouldn't work right even after waiting 4 days for them to dry out.

 

[torres]

I had the same problem from my scl4
I changed the nozzle, but still.
at the end I sent it back to shure and I got a new,free replacement from shure.
I think it might be the problem from a loosing driver in the unsound side.

 

[sotto123]

I cleaned the nozzle and turned the volume up and I am actually getting some sound out of the left ear but compared to the right ear it is very unbalanced.
Sounds like a driver might have been blown somehow. In any case I'll have to send them back which is frustrating as I really needed them the next few days for long journeys.

 

[kobayashi]

At least Shure has good customer service and is used to sending out replacements for defective units.

 

[Kclone]

Wow, this same thing happened to me just this week with my SE530s. Only one channel works.