Please what cable are you using to connect UA2 to iPhone? We saw some third party cables not being setup properly for needed power supply of UA2. And then different versions of iOS are messing p with this too.
Shanling UA1 & UA2 - New line of portable DAC/AMP adapters
- Thread starter Shanling
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Your supplied cable into the official apple camera connection kit
I see, most people use it with iOS directly, without camera connection kit.
Your supplied cable doesn’t come with a lightning connection, only usb c/a
Yes, customers needs to get some third party cable that works for iOS and USB DACs. We do not make one.
Yes. Thats why I am using the camera kit instead of buying other cables. Lots of third party cables dont do well with dac in ios.
Kiats
Headphoneus Supremus
You should try the DDHifi range of ICs. They have one with lightning to USB C. MFi06 (lightning to USB C) and TC05 (USB C to USB C)
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Yes, these seems to be one of the most reliable Cables for iOS.
Hello @Shanling . Is there any information about the firmware update release for Shanling UA1?
It's really annoying to listen a DAC/AMP that cuts off the sound several times every 5 minutes...
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recephasan
500+ Head-Fier
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short letter of complaint to Shanling CEO:
I realize that you might have one firmware employee who is burdened with multiple products, and therefore unable to fix the bugs in recently released products within a reasonable timeframe.
I bought the UA2 dongle, and am unable to use it due to sound cutoff issues.
There is no date on the firmware update.
Which TEACHES me that I should wait 6 months before I buy another Shanling product.
And when that time comes, there will be competing products on the market.
So tell me, why should I rush and buy your products? Or buy them at all?
Thank you for the three seconds you spent reading this, if you ever did.
Signed: A customer who feels stiffed.
I realize that you might have one firmware employee who is burdened with multiple products, and therefore unable to fix the bugs in recently released products within a reasonable timeframe.
I bought the UA2 dongle, and am unable to use it due to sound cutoff issues.
There is no date on the firmware update.
Which TEACHES me that I should wait 6 months before I buy another Shanling product.
And when that time comes, there will be competing products on the market.
So tell me, why should I rush and buy your products? Or buy them at all?
Thank you for the three seconds you spent reading this, if you ever did.
Signed: A customer who feels stiffed.
Unolord
100+ Head-Fier
I almost bought the UA2 during the AE Summer Sale because I was looking for a dongle without a permanent cable.
I am glad that I followed this forum before doing so as it seems that the issues have not been resolved. I wasn't interested in paying to be a beta tester once again...
I am glad that I followed this forum before doing so as it seems that the issues have not been resolved. I wasn't interested in paying to be a beta tester once again...
What's the issue people are having with UA2? Mine has been working perfectly. The UA1 I did notice is very "slow" in that it fades in every time you switch a track or something.
Depends on what you're using it for. Go through the thread theres so many reported bugs, none of which have been addressed. Read every post on this thread and so far all the reponses from Shanling is to ignore questions and answer whatever they feel like answering.
I purchased two UP4s and the UA2, it will be the last Shanling product I will ever purchase. Their hardware is good but their software development and support is horrendous.
recephasan
500+ Head-Fier
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are you fishing for attention or do you just like putting other people to work?
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