That is the main reason I believe many are upset....many of whom like myself clicked "join" right at the opening only to be stuck with spinning icons for 2 hours......I tried new windows and tabs while letting the original request do its thing to no avail...
This is exactly my experience too, except it was 1am in Australia. Tried from the very start of the drop for an entire hour to join and then gave up and went to bed with zip to show for it. There's no excuse for this, if you are going to do the mega marketing hype train and expect high numbers, then wouldn't you make sure that your systems were up to it? Really frustrating and I am seriously curious to see if those that actually got through and purchased were form the US or International or whether it was just a random thing. Think I will be giving Massdrop a miss and just pay extra to avoid this hassle in future as there is a definite pattern with all of their bigger drops.