Glad that Schiit was able to get you back up and running. Unlike some companies, they really do stand by their multi-year (4 yrs for Jot 2) warranty.
(added)
personally, I dislike the 4.4mm connector. the way it is designed, the ring-shaped terminals can short each other when plugging / unplugging, or if the connector isn't fully plugged in. Sony likely chose it for the low cost, and small chassis footprint for use on portables. something with parallel contacts (e.g. USB, HDMI, eSATA) or like the "tiny XLR4" would have been better.