Hi all, Schiit fan here. So 11/1 I decided I wanted the Ragnarok 2. I went on the site & double-checked the policy here so I wouldn't have to worry about Black Friday:
https://www.schiit.com/about/about/on-deals
Ok cool, no Black Friday shenanigans I need to worry about, so I pulled the trigger on a Silver JAA Rag 2 $1599.
Arrived 11/4 & loving it. Pairs perfectly with my Bifrost 2. Particularly happy with the new toroidal transformer & XLR hook-up (sounds noticeably better than unbalanced even with fancy RCA cables imo).
So now 11/25, 6 days after my 15-day return policy expired, I get an email about a Black Friday event, and Silver JAA Rag 2 is $1199 Brand New. That's 25% off.
I emailed
orders@schiit.com 24hrs ago to see if there was any protection or guarantee for me. I know they're busy but I haven't heard back. To be honest it feels like a gut punch right now, it's not the money itself but just how it went down given the policy. Hope they make it right somehow, even a credit would be cool.