[Sean.Perrin]

So my ER4P's right channnel stopped working the other day. At first I thought it was my Ipod headphone jack so I figured I would just purchase some adapter to get music from the dock connector rather than the actual jack on the unit to save buying a new iPod... but then the unimaginable happend!

It was my headphones....

So I sent them away to Etymotic Research but I dont' know what the chances are that they will be repaired/replaced.... any thoughts?

 

[kramer5150]

top notch customer service... youre in good hands me thinks.

 

[tstarn06]

Quote:

Originally Posted by Sean.Perrin /img/forum/go_quote.gif So my ER4P's right channnel stopped working the other day. At first I thought it was my Ipod headphone jack so I figured I would just purchase some adapter to get music from the dock connector rather than the actual jack on the unit to save buying a new iPod... but then the unimaginable happend! It was my headphones.... So I sent them away to Etymotic Research but I dont' know what the chances are that they will be repaired/replaced.... any thoughts?

Hope you checked the filters. My old ER6is would go out (one side or the other) and it was just clogged filters, one of the downsides of the Ety experience.

 

[Sean.Perrin]

Replaced the filters... it is an intermittent cutting out... It's got to be the cabling.

 

[jinx20001]

etymotic have great customer service you wont go away unhappy