Resolved: Cannot see entire message thread

[joe]

I'm on the same versions (just tested and confirmed my Safari and macOS), and my test seemed to work correctly. We'll see what we can do about replicating.

Are you using any extensions or add-ons?

 

[padam]

I have a blank unread PM "stuck" among my notifications. It says dated year 01/01/1970, if I click on it, it displays an error (message does not exist).
Not a big deal, and probably not worth starting a new thread for (if it does not affect any other incoming messages), but it is still a bit annoying.

 

[joe]

Here's a way you may be able to clear that out, @padam :

• Go to your PM Inbox by visiting https://www.head-fi.org/conversations/.
• Click the checkbox beside the problematic message. This will bring up a blue bar at the bottom of your screen.
• In that blue bar's drop-down menu, select "Mark Private Messages Read".
• Click the "Go" button.

Let me know if that remedies the issue for you!

 

[padam]

Thanks for your help. If I select only that message, in the drop-down actions menu there are no options available.
If I select all messages it does bring out the options, however it does not change anything.

 

[joe]

@padam - Thank you for letting me know. I will send you a PM to follow-up and see if we can get that remedied for you.

 

[Lookout57]

macOS 10.14.6 and macOS 10.15.3 with Safari 13.0.5 no add ons, I still can't see previous conversations.

Also when jumping to new unread posts in a watched thread it only shows the posts that are newer than last read and not allowing to scroll back to see older posts. You need to close the page and then go to the thread with all posts read to be able to look around.

I logged out and cleared all cookies and cache from the site and logged back in with the same results. I also run a Xenforo forum and don't see this on my site.

 

[joe]

Thanks for the report, @Lookout57. We'll take a look.

 

[joe]

We're pushing out a fix tonight for this, as long as all goes to plan.

 

[joe]

This should now be fixed.

 

[Lookout57]

This should now be fixed.

Thank you, it's now working correctly for conversations and threads.

 

[Double C]

This should now be fixed.

Confirmed!! Thanks!