[Syan25]

Can someone advise please::
 
Plugging in my Yulong D100 for the first time - I can hear the typical Windows sounds - when I played music from itunes - there was NO music coming at all. Windows Media player worked but not Itunes....
 
What am I doing wrong? Do I need to alter some setting or do I need different software like foobar??
 
H

 

[Mdraluck23]

Exit iTunes, just keep trying, unplugging etc. Mine does it sometimes with my E7. It says "detected a problem with audio playback". Basically, don't unplug/plug when iTunes is open.

 

[Syan25]

By unplugging - do you mean exiting itunes or unplugging the DAC from the computer...surely this is a software issue - i was thinking it was that windows would not let me playback itunes files...

 

[Mdraluck23]

Exit iTunes and unplug the DAC. Then plug the DAC back in and open iTunes.

 

[Syan25]

Ok - I will try that. I hope that is not the problem though. I would have thought that these issues would not happen. I saw within the control panel under SOUND - that audio playback only offered wave files and CD files - and since itunes are flac files - there was an issue with playing back these files...
 
if windows will only allow the yulong d100 to playback wave files and cd audio - then I think the software is the issue...
 
H

 

[Syan25]

Got it working - but now there is crackling noise coming from when I playback at 24bit / 96 KHZ...my alac files are at 16bit/44.1 KHZ...do I have settings wrong??
 
H

 

[Mdraluck23]

I'm not really sure... just keep fiddling with it, once it works, it'll stay. 

 

[Syan25]

I got it to work by going into QuickTime and having to select an audio device there...but then I selected playback options (ie .16 bit/96khz)...
 
music played back well enough for five minutes and then started to go bad...

 

[Camomille]

I have the exact same problem, and tweaking quicktime didn't help... I'm desperatly looking for help!

 

[Syan25]

In the end - it was my motherboard that didn't handle USB audio very well - it wasn't an itunes issue at all. The chipset on my motherboard is not suited well for USB audio. In the end I had to use optical connections to enjoy music with normal playback.
 
BTW  - you wrote to me in a private message - but can you please tell me Camomille - what is a DAC cable? I have never heard of such a thing. Also please explain to me what is your sound issue and what tweaking you did with quicktime? Oh and - what is your audio setup so we on this thread can understand how to solve your issue.... 

 

[Camomille]

I thought your DAC thing was a DAC cable, but it seems like not only cables can be DAC... Here is what I have:
 
http://www.headphonia.com/Accessory/USB-DAC-Cable-with-35mm-Mini-Plug-75cm-30::10134.html?XTCsid=2122881ef0898c9be4b8108c697a509e
 
I also have a little portable amp, the Arrow amp from the same brand. By pluging the DAC cable in a USB port, the sound bypasses the sound card (and speakers) and goes to my amp, which is plugged to my headphones. And it works, I can listen to music through it with Windows Media Player etc... only iTunes won't work. The sounds still goes through my speakers, nothing goes in the DAC cable. I don't get why, I guess it's a software issue but I can't solve it.
I tried the Quicktime manipulation you advocated:
 
I got it to work by going into QuickTime and having to select an audio device there...but then I selected playback options (ie .16 bit/96khz)...
music played back well enough for five minutes and then started to go bad...
 
Didn't work at all!

 

[Syan25]

If you are getting sound from your Windows Media Player - then the hardware is working and you are hearing sound from your USB port.
 
As you may know - itunes uses a different kind of audio format - please check your formats to make sure you are playing audio tracks using itunes formats.
 
I would also suggest you need to go to the quicktime menu and select the audio playback device and in that menu - select the device you want quicktime (itunes) to use - and also select the bit rate/sample rate etc......
 
Don't alter the latency settings at the moment.
 
Try these and get back to me.. 

 

[Camomille]

Hey Syan! I managed! What I had forgotten to do is, in quicktime, select "headphones" in the output device (which is actually in the windows panel...). Now the music comes out through my cans! Thanks a lot!

 

[Syan25]

good