Plug headphones into iFi audio GO link for supercharged sound!
Feb 12, 2024 at 2:54 PM Post #303 of 349
Has anyone not been able to get the firmware update software to detect their device? No matter what I do, it always just says "No device is available". I've tried plugging in my Go-Link to every USB-C port I have on my XPS 15, Win11 laptop, tried both the V1.2 and V1.1 firmware update utilities, tried removing the Go-Link from the device manager and having it recognized again, and yes, tried restarting the laptop. Nothing works.

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Feb 12, 2024 at 10:58 PM Post #304 of 349
Has anyone not been able to get the firmware update software to detect their device? No matter what I do, it always just says "No device is available". I've tried plugging in my Go-Link to every USB-C port I have on my XPS 15, Win11 laptop, tried both the V1.2 and V1.1 firmware update utilities, tried removing the Go-Link from the device manager and having it recognized again, and yes, tried restarting the laptop. Nothing works.

1707767705104.png
Is your device got bricked while updating the firmware?
 
Feb 13, 2024 at 2:49 AM Post #305 of 349
Is your device got bricked while updating the firmware?
No, this is my first time trying to update it, and I can't even make an attempt to update it.
 
Feb 13, 2024 at 9:27 AM Post #307 of 349
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/iFiAudio/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Feb 13, 2024 at 10:34 AM Post #308 of 349
Feb 17, 2024 at 11:20 AM Post #309 of 349
So figured this issue out, but iFi support wasn't helpful. All iFi support told me to do was try another PC, which I did and it was the same thing. I told iFi support this and they just went silent.

I poked around iFi's Download Hub some more and noticed they had a Windows Driver download for the Go-Link. The instructions pdf included in the firmware update package did not mention this whatsoever. I tried installing the driver and viola, the update utility could now recognize my Go-Link. I successfully updated to v1.80.

I told iFi support in the ticket that they should include the driver installation in the instructions, but who knows if they will listen. Anyway, no bricked device, it's on v1.80 and seems to be working just fine.
 
Feb 19, 2024 at 8:07 AM Post #310 of 349
So figured this issue out, but iFi support wasn't helpful. All iFi support told me to do was try another PC, which I did and it was the same thing. I told iFi support this and they just went silent.

I poked around iFi's Download Hub some more and noticed they had a Windows Driver download for the Go-Link. The instructions pdf included in the firmware update package did not mention this whatsoever. I tried installing the driver and viola, the update utility could now recognize my Go-Link. I successfully updated to v1.80.

I told iFi support in the ticket that they should include the driver installation in the instructions, but who knows if they will listen. Anyway, no bricked device, it's on v1.80 and seems to be working just fine.
I am glad you got it sorted out in the end.

I will mention your suggestion to folks who would be able to do something to facilitate this, thank you for that!

Hope you have continued enjoyment of the GO Link.

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/iFiAudio/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Feb 26, 2024 at 6:29 AM Post #311 of 349
Hello, my GoLink quite small QR code sticker got almost unreadable from usage and I can't read the serial number which is required for any downloads. How can I check if I'm on the latest firmware? Is there a joker Sr NR that can be used to check and download if required?
 
Feb 26, 2024 at 8:30 AM Post #312 of 349
Hello, my GoLink quite small QR code sticker got almost unreadable from usage and I can't read the serial number which is required for any downloads. How can I check if I'm on the latest firmware? Is there a joker Sr NR that can be used to check and download if required?
Try putting in one of the numbers listed as "starts with" and then 5 random numbers :xf_wink:

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/iFiAudio/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Feb 28, 2024 at 7:47 AM Post #314 of 349
Has anyone compared the iFi GO Link to the Shanling UA3? Just curious of the difference in sound (brighter, warmer, etc.). Thanks!
 
Feb 28, 2024 at 1:23 PM Post #315 of 349
Thanks - already on latest 1.80 :)
I don’t have a Windows computer and I am disappointed I still can’t upgrade the Go Link firmware with my Mac, and I will be stuck with whatever my Go Link came with. I had no such problem with my iFi Nano iDSD or Micro iDSD Black Label and they could be upgraded with a Mac.
 

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