[knucklehead23]

Hallo everybody,
 
has one of you recently got a reply from Glassjaraudio? I Ordered a Gamma 1 DAC kit two weeks ago, but until now I didn't even get a delivery notice. Also not a single email has been answered. Does anybody know if Jeff Rossel is on vacation or something like that?
 
 
 
TIA,
 
Jan

 

[bcg27]

He answered my emails promptly when I bought stuff from him. How long has it been?

 

[knucklehead23]

Thanks for your reply. I placed my order two weeks ago, and apart from the automated confirmation email I did not receive a reply yet.
 
 
Regards,
 
Jan

 

[Armaegis]

My experience with Jeff is that he tends to answer his emails in spurts, although two weeks is a very long time. Have you already been charged on your paypal/credit card? Another email at this point wouldn't hurt. 

 

[knucklehead23]

Hello Armaegis,
 
yes, my Paypal account has been charged the day I placed the order. I also tried to contact Jeff via email, but with the same result. Very strange.
 
 
Regards,
 
Jan

 

[tamu]

Quote:

My experience with Jeff is that he tends to answer his emails in spurts, although two weeks is a very long time. Have you already been charged on your paypal/credit card? Another email at this point wouldn't hurt. 

Once I waited longer.. Im sure he will reply. my parcels were always on time so I dont think you should be worried. I dont remember ever receiving shipping updates either.
 

 

[johnwmclean]

Yeah Jeff can sometimes be sporadic, but he does get the job done. Please remember this is a side business try and be patient as possible.

 

[knucklehead23]

Thanks for the Update. I Think I'll calm down a little bit and just wait a little longer. Maybe the parcel has been shipped already and is waiting at the customs.
 
 
Regards,
 
Jan

 

[jamesbobo007]

Quote:

Yeah Jeff can sometimes be sporadic, but he does get the job done. Please remember this is a side business try and be patient as possible.

I will second this, Jeff is reliable. I will also add that Its amazing what he does at the price he does it and I am glad he does !

 

[Jrossel]

Quote:

Hallo everybody,
 
has one of you recently got a reply from Glassjaraudio?

Hi  Jan,
 
PM sent.  Sorry to miss your email.  I was on vacation, and then had family come in from out of town.
 
Jeff
 

 

[knucklehead23]

Hello Jeff,
 
many thanks for your reply. I just answered your PM.
 
 
Regards,
 
Jan