[jamestsao]

Ok, i am wondering if anyone is experiencing similar issues as i am. My turbines broke within the warranty period and i sent them out and they received it near the end of august. It is now almost November and i still don't have my replacements. I called a few times already and each time they tell me, "Oh, we'll be getting the shipment next week." I called yesterday and this time they told me mid November. I don't know what to believe. Has anyone else experienced this ********? Is there a monster rep on here that can explain what the problem is.

 

[smoothtalker]

Monster is horrible! Look at my issues with them. they lost my MTPC. Luckily i managed to talk to the customer service manager but they are always taking their own sweet time! it took me taking to 3 different person to get things moving.
 
http://www.head-fi.org/t/576470/monster-cable-horrible-service
 
Quote:

Ok, i am wondering if anyone is experiencing similar issues as i am. My turbines broke within the warranty period and i sent them out and they received it near the end of august. It is now almost November and i still don't have my replacements. I called a few times already and each time they tell me, "Oh, we'll be getting the shipment next week." I called yesterday and this time they told me mid November. I don't know what to believe. Has anyone else experienced this ********? Is there a monster rep on here that can explain what the problem is.

 

 

[smoothtalker]

I will never ever deal with monster again. Sennheiser, UE and even 1964ears are alot better from my experience