johnp9723
Head-Fier
- Joined
- Apr 7, 2013
- Posts
- 70
- Likes
- 12
Hey guys, I have had mediamonkey for a week now and like it alot and was going to buy the gold version but yesterday after updating iTunes and Quicktime mediamonkey won't play any of my songs it just grays them out and then quickly skips to the next song doing the same thing over and over.
I tried everything i could find on every forum about the subject for 4-5 hours last night and it still will not work.
So i figured i would put a ticket in on media monkey support but you have to be signed in first before you can do that. Well i have not registered yet so i go to register and it won't let me it just says, (SQL ERROR [ mysql4 ]
Table './mm_phpbb3new/phpbb_captcha_photo' is marked as crashed and should be repaired [145]
An SQL error occurred while fetching this page. Please contact Board Administrator if this problem persists.
So i send and email to mediamonkey support and this is what they responded with,
This mailbox is inactive.
MediaMonkey support is handled directly via our website at:
http://www.mediamonkey.com/support/index.php?_m=tickets&_a=submit
Thank you.
The MediaMonkey team
Well if i click the link it just sends me to the page where i have to sign in to write up a support ticket which brings me right back to the problem that i sent them an email for in the first place: not being able to register so i can send a support ticket.
So i have 2 questions, first question is: why is mediamonkey not working? Is it because of the iTunes/quicktime update?
second question is: how do i register if there system won't let me? Which means i can't send a support ticket.
I guess i have a third question: Why the heck would anybody pay 25 bucks for this or even use mediamonkey in the first place if you have to deal with issues like this all the time? I have never once had a problem with itunes and its free. yet mediamonkey screws up after just one week of use. Don't get me wrong i like media monkey and prefer it to itunes and would pay the 25 dollars for the gold version but i won't do that if i have to put up with problems like this all the time.
I tried everything i could find on every forum about the subject for 4-5 hours last night and it still will not work.
So i figured i would put a ticket in on media monkey support but you have to be signed in first before you can do that. Well i have not registered yet so i go to register and it won't let me it just says, (SQL ERROR [ mysql4 ]
Table './mm_phpbb3new/phpbb_captcha_photo' is marked as crashed and should be repaired [145]
An SQL error occurred while fetching this page. Please contact Board Administrator if this problem persists.
So i send and email to mediamonkey support and this is what they responded with,
| 3:41 PM (1 hour ago) 
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| |
|
This mailbox is inactive.
MediaMonkey support is handled directly via our website at:
http://www.mediamonkey.com/support/index.php?_m=tickets&_a=submit
Thank you.
The MediaMonkey team
Well if i click the link it just sends me to the page where i have to sign in to write up a support ticket which brings me right back to the problem that i sent them an email for in the first place: not being able to register so i can send a support ticket.
So i have 2 questions, first question is: why is mediamonkey not working? Is it because of the iTunes/quicktime update?
second question is: how do i register if there system won't let me? Which means i can't send a support ticket.
I guess i have a third question: Why the heck would anybody pay 25 bucks for this or even use mediamonkey in the first place if you have to deal with issues like this all the time? I have never once had a problem with itunes and its free. yet mediamonkey screws up after just one week of use. Don't get me wrong i like media monkey and prefer it to itunes and would pay the 25 dollars for the gold version but i won't do that if i have to put up with problems like this all the time.
The worst part is i cant even submit a question for the support team because i can't register as a new user. I write to them and they say to submit a ticket duh thats what i'm trying to do but can't because i can't register. Its a never ending battle.
