[oystercatcher]

What phone are using?
The KA3 will not bypass Android SRC.

POCO F3. Running Android 12.

 

[Ichos]

POCO F3. Running Android 12.

The chance is that it passes everything as 16/44.1.
You should try a player that bypasses SRC for bit perfect sound like the Neutron.

 

[FiiO]

I encountered weird issue with Fiio KA3 on Samsung S20 FE.

I was on a walk. I had the phone and KA3 in my pocket. Every 1 to 2 songs, audio will cut out; just static and buzzing in the earphones. So I held on to the phone in my hands while I walked, and everything seems fine. Once I put the phone into my pocket, issue occurs. Couple times, issue occurred immediately within seconds after placing devices in my pocket. Other times, it happens in 5-10 minutes. I rebooted my phone, but issue continued.

The only thing I can think of is static electricity. Previously when I use KA3 while walking, I'm wore t-shirt and shorts (typically cotton). Now the weather is getting colder. So I had on a fleece sweatshirt, which can generic static electricity as I'm walking.

Since then, I have used the KA3 in 2 different environment, at home and at work. In both cases, I'm not walking and I just lay the phone and KA3 on the desk. No issues.

I will have to check when I go on walk next time with fleece or polyester clothing.

Dear friend,

You may check via another cable or turn on the hardward mute switch in the FiiO Control for check as well.
If the issue remains, it seems the reason for the issue is as you said.

Best regards

 

[dadarodos]

When I do the sound test in windows sometimes the first sound fades in and the second sound is played normally. There has to be an option to have constant streaming. Some notification sounds are so short they don't even turn on KA3 (or whatever happens to it that it doesn't play short sounds after complete silence).

Removed driver from Windows 11, now KA3 became MUCH MUCH louder. (with driver 60% was getting loud, now it's pretty loud at 10% windows volume).

hello. i had the same exact issue (sound fading) with installed KA3 drivers on windows 10. then i installed the firmware 2.0 thinking it would help to resolve the problem. but instead it got worse: now i hear pops (when switching the tracks or youtube videos) AND sound fading is still the same. what should i do?

also people here are talking about control panel on windows but i don't see one at all...

upd: ok, found and installed the control panel but it says "no devices connected"... i have drivers and fw already installed.
upd2: also found a super annoying bug: sometimes (not often) something is blocking sound completely! i can't even run youtube videos (they just buffering at 00:00). unplugging KA3 resolves the problem.

 

[FiiO]

hello. i had the same exact issue (sound fading) with installed KA3 drivers on windows 10. then i installed the firmware 2.0 thinking it would help to resolve the problem. but instead it got worse: now i hear pops (when switching the tracks or youtube videos) AND sound fading is still the same. what should i do?

also people here are talking about control panel on windows but i don't see one at all...

upd: ok, found and installed the control panel but it says "no devices connected"... i have drivers and fw already installed.
upd2: also found a super annoying bug: sometimes (not often) something is blocking sound completely! i can't even run youtube videos (they just buffering at 00:00). unplugging KA3 resolves the problem.

Dear friend,

You could try to turn on the 'hardware mute switch' for the KA3 in the FiiO Control app to see whether it helps?
The FiiO Control panel is for FiiO USB DAC driver. So the KA3 using FiiO USB Audio driver is not compatible with it.

Best regards

 

[CephDigital]

Hi there! Does anyone know if this works with a PS5 or if it supports UAC 1.0?

 

[FiiO]

Hi there! Does anyone know if this works with a PS5 or if it supports UAC 1.0?

Dear friend,

No, the KA3 is not compatible with PS5.

Best regards

 

[dadarodos]

Dear friend,

You could try to turn on the 'hardware mute switch' for the KA3 in the FiiO Control app to see whether it helps?
The FiiO Control panel is for FiiO USB DAC driver. So the KA3 using FiiO USB Audio driver is not compatible with it.

Best regards

I don't understand. Whats the difference between fiio control app and fiio control panel? I'm on windows 10. I'm using KA3 as a usb dac...
Should I delete fiio control panel and instead install fiio control app on windows?

 

[Ichos]

I don't understand. Whats the difference between fiio control app and fiio control panel? I'm on windows 10. I'm using KA3 as a usb dac...
Should I delete fiio control panel and instead install fiio control app on windows?

The FiiO control app is only available for iOS and Android and allows for configuring the KA3 parameters something that cannot be done with the control panel.

 

[dadarodos]

I've installed noxplayer (bluestacks alternative) on pc. I've downloaded the app. Now i see this screen: https://i.imgur.com/nl1L0yg.jpg I can't get through it!
Is it really the way? To install the android emulator on pc? really? It's awfull

 

[Ichos]

I've installed noxplayer (bluestacks alternative) on pc. I've downloaded the app. Now i see this screen: https://i.imgur.com/nl1L0yg.jpg I can't get through it!
Is it really the way? To install the android emulator on pc? really? It's awfull

I don't if you can use it with an emulator.
Don't you have an Android smartphone?
You can connect the KA3 to the phone, make all the configuration you want and then the changes are permanently stored in the KA3 memory.

 

[dadarodos]

I don't if you can use it with an emulator.
Don't you have an Android smartphone?
You can connect the KA3 to the phone, make all the configuration you want and then the changes are permanently stored in the KA3 memory.

Thanks, I'm dumb). I'll try it

 

[FiiO]

I don't understand. Whats the difference between fiio control app and fiio control panel? I'm on windows 10. I'm using KA3 as a usb dac...
Should I delete fiio control panel and instead install fiio control app on windows?

Dear friend,

Ichos has helped explaining the difference between the FiiO control app and panel for you.
And for more information about the adjustment for KA3 in FiiO Control app, you could also check this FAQ: https://www.fiio.com/newsinfo/581700.html

Best regards

 

[dadarodos]

Dear friend,

You could try to turn on the 'hardware mute switch' for the KA3 in the FiiO Control app to see whether it helps?
The FiiO Control panel is for FiiO USB DAC driver. So the KA3 using FiiO USB Audio driver is not compatible with it.

Best regards

Well, i turned hardware mute switch OFF and now its a bit better (no pops) and overall a bit more "stable". But fade in didnt go away AND sometimes the sound become muted. for example, I watch a stream on twitch, everything seems to be fine. but suddenly - silence. the video continues without sound. I reload the page -- everything is fine again. it happens rarely, but it really pisses me off

 

[FiiO]

Well, i turned hardware mute switch OFF and now its a bit better (no pops) and overall a bit more "stable". But fade in didnt go away AND sometimes the sound become muted. for example, I watch a stream on twitch, everything seems to be fine. but suddenly - silence. the video continues without sound. I reload the page -- everything is fine again. it happens rarely, but it really pisses me off

Dear friend,

The 'fade in' is designed for KA3. Please check whether you have switched the output device to KA3 in the Windows sound panel page? And if you are using Win10, you may try to uninstall the USB Audio driver to check again.
We will also report to the engineer and check whether we could report this issue first.

Best regards