chadbang
Headphoneus Supremus
- Joined
- Aug 2, 2001
- Posts
- 5,998
- Likes
- 33
I wanted to write this to let others know what an amazing company Headroom is. I am an old Headfier, probably about an eight-year member. Way back in the dark ages, I purchased a Total Airhead portable amp. We're talking one of the originals. Well, I love that damn amp to his day. And it's so well built and durable it still fuctions perfectly and looks great. Like the day I bought it. But only recently -- after eight years-- did I finally manage to break a little tab that holds the battery cover in place. It was completely my fault, I wasn't playing attention and forced the piece. Well, I wrote a note here about wanting to replace it and Jorge at Headroom immediately responded, and said he would look into it. The poor guy had to send someone to dig through their warehouse to locate this eight year old part for me. It must have been hard work and a pain, but the people at Headroom are so good to their customers they gladly did it and found me the vintage part I need to restore my beloved vintage Total Airhead back to mint shape. I want to say Thank You to Jorge, Tyll and Headroom for the Amazing customer service. Can you imagine another company personally tracking down a very, very old part for a customer and sending it along completely free to them -- just because they value their business? I can't. It's just an example of why everyone should feel comfortably buying from this great company. And, oh yeah, and I recently went through a run of about six other amps from Xin's to German penquins and, guess what, I still love my smooth, delicious vintage Total Airhead best! Thanks again guys!