EyEPoD
100+ Head-Fier
- Joined
- Nov 27, 2003
- Posts
- 455
- Likes
- 10
I ordered a new sound card from them on thursday night and aparently I entered the incorrect expiration date (I hit the back button and it reset to default 01/01). I recieved a call early the next morning as well as an email letting me know there was a small error.
I missed the call in the morning, but read the email, spoke directly to the rep who put through the order and had my package the next day.
Great service. I know this should be standard, but the last 3 things i ordered online took almost 3 days to process the order before the item was even shipped.
Just wanted to give my thumbs up and say kudos for a job well done.
I missed the call in the morning, but read the email, spoke directly to the rep who put through the order and had my package the next day.
Great service. I know this should be standard, but the last 3 things i ordered online took almost 3 days to process the order before the item was even shipped.
Just wanted to give my thumbs up and say kudos for a job well done.