[pyrokid]

The cable that came with my J3 doesn't work. It's too loosely fitting I think, because unless you press it ridiculously hard then it won't make the connection. Is there somewhere I can get another one? Kind of annoying to essentially have a bricked MP3 right out of the box, and I can't find anywhere where it's sold because there isn't really a name for it.

 

[pyrokid]

I should add that I have to keep it pressed in a very specific position for the device to recognize that the cord is plugged in, but it still doesn't make the necessary connections to be recognized on my computer.

 

[KillaTofu]

I had the same issue with mine when I first got my J3:
 
The connection port is a bit of a 'tight fit' when you first try it, requiring you to really force the plug in. The seemingly-loose fit is because the last bit before you get the connection is where the difficult part is. All you really need to do is use a bit of force (nothing too reckless, mind you) and it should 'snap' into place, giving you access from your computer.

 

[pyrokid]

I am an idiot, nevermind, This can be locked. I just didn't know how far I had to push the plug in.

That was scary though, I thought I was gonna kill my baby!

 

[KillaTofu]

No worries! I was in a state of panic before I came to the same realization. The J3's connector is the most stubborn connection (that wasn't flipped in the right direction) of any device I've had to date!

 

[kmhaynes]

I've had my J3 for several months now, and the connection gets easier to do.