ddd777
New Head-Fier
- Joined
- Aug 23, 2012
- Posts
- 43
- Likes
- 14
I wonder if Hisoundaudio is still on the market or ceased to operate?
I have sent them three emails: one to their agent in London, one to the customer care in HK and another one to Jack from their Headquarters asking how can I get my studio player repaired or replaced, because it stopped working, and there is no answer to my mails at all!
I hope they finally would bother to reply to this one.
My player (Studio V 3rd anniversary edition) freezes few times a day, reset doesn't help, unless I plug it to the power source and then reset. It is impossible to use it outside, since on average, after 30minutes of play it just freezes or starts to buzz. Plus they don't answer to e-mails at all, which is really awful trading practice, or rather lack of thereof.
Dos anybody know how to attract their attention so I can have my 6 months old player fixed??
I have sent them three emails: one to their agent in London, one to the customer care in HK and another one to Jack from their Headquarters asking how can I get my studio player repaired or replaced, because it stopped working, and there is no answer to my mails at all!
I hope they finally would bother to reply to this one.
My player (Studio V 3rd anniversary edition) freezes few times a day, reset doesn't help, unless I plug it to the power source and then reset. It is impossible to use it outside, since on average, after 30minutes of play it just freezes or starts to buzz. Plus they don't answer to e-mails at all, which is really awful trading practice, or rather lack of thereof.
Dos anybody know how to attract their attention so I can have my 6 months old player fixed??