where it says 'convert format' (at the bottom left of the screen) there should be a link for "options" (bottom left of the screen). click that and you'll get a pop up. at the bottom of the pop up you have another link (an arrow pointing down) for "bit depth" - that's where you enter 16 bits instead of 24 (my default is 24, so I have to manually change that to 16). wish I could do a screen shot to show you.
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