Help Zune 30 Died

[Hellboy]

Can anybody help me for some reason my Zune 30 that still looks new like when I it brought over a year ago died for no reason. It will not come back on tried hard reset, soft reset, different USB ports, different usb cables even a/c charge and nothing do not know what do. Called Micro Soft told me a crazy price over 100.00 to fix it.

 

[divideby0]

More information will be helpful in diagnosing the problem, but you may want to start here:

Gen 1 - Zune Boards

Questions to ask:

Does it power on?

Does your computer recognize it when you connect it?

Can you hear the Zunes internal hard drive spin up as you power it on?

Are you getting any error messages?

Etc.

 

[Ricardo Dawkins]

Plug it to the computer for at least 1 hour and see if it turns on.

 

[Hellboy]

I means it is dead plugged it in for hours tried hard reset soft reset. Nothing is working not the HD, nothing

 

[Ricardo Dawkins]

Call Zune tech support and ask them to send the box for exchanging.

or if your Zune is out or warranty.
- Open it. Follow Rapid Repair guide
- Unplug the battery. wait 1 minute and plug it back
- Try charging it again.

 

[Hellboy]

If it was that easy had past a year so they want to charge over 100.00 to fix it

 

[Dublo7]

The battery might be dead. Get a new cheapy battery off ebay.

 

[Tridacnid]

I would say battery, then HDD, then some other weird irreparable things.

 

[tds101]

Quote:

Originally Posted by Ricardo Dawkins /img/forum/go_quote.gif Call Zune tech support and ask them to send the box for exchanging. or if your Zune is out or warranty. - Open it. Follow Rapid Repair guide - Unplug the battery. wait 1 minute and plug it back - Try charging it again.

Follow Ricardo's instructions as he knows what he's talking about.

 

[Hellboy]

OK ordered a new battery installed it now Zune comes on, but will not charge and does not sync with my PC. Even tried wall charger nothing. Did a hard reset, now it says connect to PC but when I do it does nothing Help me pls

 

[Ricardo Dawkins]

Change USB or try another PC.

 

[Hellboy]

Tried that to and nothing