[spacetransient]

New to IEM's so maybe it's inexperience or maybe a defect? I cannot get the prongs from the cable to fully seat into either IEM. I have used enough force to the point I would bend/break the points but they would only engage some 1mm out of it's 3mm length. Is it me or is this unit defective?

 

[msing539]

Photo? They should seat fully with sufficient but not excessive force, and should loosen over time.

 

[spacetransient]

As far as it goes after a good shove...I am returning it for another and see how that works. Put under a microscope and could not see an obstruction but the amount of force I am using should realistically and fully engage the pins! Thanks for looking.

 

[Lindholdt]

Have you tried turning the connector 180 degrees?

 

[spacetransient]

Have you tried turning the connector 180 degrees?

Yes!! I have tried both IEM's, with jack dots facing towards and away from earpiece, with mild to what I think is excessive force! It's going to be returned and I will report back if I have problems with that one too...

 

[spacetransient]

Linsoul was quick to respond, accepted the return and gave me a decent discount for the replacement pair. This one was stiff but 'clicked' in with acceptable pressure...problem solved! Thanks Linsoul & Head-Fi listeners!

 

[Lindholdt]

Linsoul was quick to respond, accepted the return and gave me a decent discount for the replacement pair. This one was stiff but 'clicked' in with acceptable pressure...problem solved! Thanks Linsoul & Head-Fi listeners!

Great to hear the issue got resolved and that Linsoul provided good service