[JerryJ]

I have a 5Gen. Ipod Video that is starting to give me problems. Sometimes when I pause it or try to turn it off I get a screen message saying

"FireWire connections are not supported. To transfer songs, connect the USB cable provided. Press Center to dismiss".

I have to press the center several times, and sometimes it still won't clear at all. I get this message sometimes while its playing and I haven't touched anything. Also, sometimes I can't even turn it off - I just have to wait for it to go to sleep, and it runs the battery down. There are times when I plug the cable in to sync with my computer, the ipod will charge but the computer does not recognize it unless I wiggle the plug at the ipod.

I think the Logic Board (Mainboard) may be bad, cracked or something. Anyone got any ideas?

 

[brown274]

When your Ipod won't turn on, turn off, or get an error message, Press the middle button & the menu button at the same time for about 5-10 secs. Wait for it to restart & you'll be good to go.

 

[JerryJ]

Nope - I've done that 20 times or more.

 

[Fred_fred2004]

Try restoring it from itunes

 

[JerryJ]

I've done that 15 or 20 times too!

 

[darkfury18]

Try cleaning the dock.

 

[JerryJ]

I didn't think about cleaning the dock. So, I did - but it didn't help.

 

[Fred_fred2004]

If it was me I would connect it as an external drive, reformate the disk completly, then plug it into itunes and let it be recognised as a new ipod

 

[JerryJ]

Doesn't the Ipod have some sort of OS that would be lost, and therefore keep it from being recognized by Itunes. This is what happened to me with a Creative Zen Xtra & it's still setting in a drawer.

 

[heatmizer]

Itunes can reload the firmware on the ipod

 

[Fred_fred2004]

I've done it before with no problems