SuperNothing
500+ Head-Fier
- Joined
- Oct 30, 2007
- Posts
- 572
- Likes
- 10
Well at least for me it is. I need to get my HF-1's repaired and I have been emailing them. They have replied to me the same day every time I emailed them. I asked if I could drive them to their factory and not only did they say I could (on a separate note I am really excited to see the factory) they said they would repair my headphones for free. The thing that made me start this thread though was I emailed them at about 3AM on Christmas Day and I got a response at 10 AM on Christmas Day. Just want to see if anyone else has had service this great.