Grado customer service = BEST EVER
Mar 5, 2007 at 10:10 PM Thread Starter Post #1 of 4

vapman

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I know I've seen a ton of these threads around, but man, Grado flat out rocks. The left side of my SR-60's went out recently, and I sent them back about 6 days ago (a much, much more difficult 6 days that I thought it would be, especially when listening to Pink Floyd live recordings). They fixed the problem, of course, handwrote an invoice (and said Thank You! at the bottom, which I appreciated), and put on an entirely new cable. I love Grado.
 
Mar 5, 2007 at 10:15 PM Post #2 of 4

jirams

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Bet you did'nt love them when the LH channel went 'pop' !
 
Mar 5, 2007 at 10:19 PM Post #3 of 4

Paragon

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It happens when the cable glue detaches and then the cable gets twisted and the solder joint breaks. Mine did this a few years ago and they fixed it no charge even when I told them it was out of warranty.
 
Mar 5, 2007 at 10:51 PM Post #4 of 4

vapman

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Quote:

Originally Posted by Paragon /img/forum/go_quote.gif
It happens when the cable glue detaches and then the cable gets twisted and the solder joint breaks. Mine did this a few years ago and they fixed it no charge even when I told them it was out of warranty.


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