[Ichos]

Works for me on 1.0.7...check that it is turned on in settings:

Settings-Global-Volume touch panel settings and see if it is disabled.

Thank you, it was the auto lock.
Should be more attentive...

 

[andjayik]

Why are some songs displaying mega karaoke tracks and lyrics displaying when playing music after update? never had this before?

still have this

 

[hatbox]

The new firmware for M11 Plus LTD/M11 Plus is now available!

@FiiO Hi!
After installing firmware 1.0.7 the ghost came back. False touches started to work again. This happens when the player is working intensively - downloading files, playing music and surfing the Internet. What should I do?

 

[whitedragem]

@FiiO Hi!
After installing firmware 1.0.7 the ghost came back. False touches started to work again. This happens when the player is working intensively - downloading files, playing music and surfing the Internet. What should I do?

Great description of the problem; brilliant to go to some effort to ‘nail’ when it is happening.

So, erm, doesn‘t this perfectly mirror the previous occasions when the problem would arise.

It looks like the digitizer requires ‘a certain amount of math’ (think:CPU runtime) in order to work flawlessly- when it doesn’t get that ‘requisite’ math space, it starts to muck up.

My ‘tongue in cheek‘ to ‘what should I do’, was, “do less”!

I know this isn’t a solution you are looking for, but what other seem logical would not be ideal for many, perhaps-
If the system is ‘optimised for music’, and, for whatever reasons, FiiO has assigned a low task load to the screen digitiser ;so it works fine, with exception to ‘newly setup units that may be re-cataloging a large music collection AND playing compressed music files etc, then it hits its ‘assigned CPU limit for the digitiser’.

At this point, I’d be seeing ‘how close to the limit’ it can be pushed; eg playing back WAVE files (*.WAV) requires close to ZERO cpu grunt; so ‘can you get away with playing WAVs and webbrowsing (and downloading files etc).
Check at what point of the download it starts to cause issues eg is it as the download finishes- at which point an antivirus pass might be happening, or a decompression (or at the least ‘doing a larger file write to disk, eg some OSs would move a cache location ‘download’ to another area on completion of download).
I’d say you mostly have this figured, and if we can take it a little bit further then we as a group /FiiO techs know exactly what to tweak to ‘get over the line’.

I prefer targeted solutions that hit the nail on the head, rather than blanket changes that ‘might go to far’.
I love how the unit sips power- I have had it playing, via COAX output for DAYS, 24/7, and the battery just ‘sips along’.
It wouldn’t be impossible for the software developers/engineering team to come up with a ‘high performance’ button that changes things up and allows ‘a little more CPU grunt’; but -EVEN BETTER, would be if we can figure out which processes are ‘on the verge‘ of causing the issue, or affect it the most..
eg if downloading isn’t the ‘true issue’ but file read/writes ARE, then they know which workloads to assign to dedicated cores (etc) that allows for the battery to continue to be ‘sipped’ AND deliver seemingly better performance.

(like how Forza horizon 3 used to run bad on PC due to the workload being put MOSTLY on ONE CORE, which limited ultimate performance; when the software team know how to better distribute workload, they can ‘do wonders’. It isn’t as easy as I suggest, but ‘more information’ can easily help (sometimes))
I’d say many users do not use the M11+ in ‘heavy ways’, and the only time I have had the Ghost touch issue (or ‘poor touchscreen control’), was under ‘very heavy load’, a lot of it being ‘in the background’.

Using WAV files is higher READ hit from the drive, but a very minimal CPU hit, and could help BURDEN ONE SYSTEM (drive Input/Output), whilst freeing another (CPU USAGE).
I’d suggest -keep doing as you are doing, and try WAV files and their effect, for starters. Mayhaps pay attention to whether big downloads ‘mid download’ (~CPU, but less intensive drive I/O) are negative hitters, or if it is ‘multiple downloads’ & ‘download completion moments’ (lots of drive I/O, and heavier cpu especially if antivirus kicks in)that are impacting most.. (and WAV files will UP drive I/O, which may exacerbate the issue too)

I bet this fairly simple observation process could ‘take us further’ in understanding the underlying issue(s).

 

[FiiO]

where is this under?

Best regards

 

[andjayik]

Best regards

made no differance

 

[hatbox]

Great description of the problem; brilliant to go to some effort to ‘nail’ when it is happening.

Hi! Thank you for your recommendations! You say everything correctly, and I initially have a similar opinion. But about once a week I watch new releases on one of the streaming services, listen to samples, get additional information about the artists who interest me through the browser, enable downloading albums that are interesting to me from the store. And it all works at the same time. That is, the program of the streaming service is enabled, audio playback, Internet surfing, and of course, the Wi-Fi is working at full capacity. Yes, the load on the player is very high, But if our time gives me the opportunity to listen to audio in high quality online immediately after the album release, or download and listen from the player when there is no Wi-Fi, I perceive it all as natural, and use it.
Yes, and FiiO promptly provided the firmware for me with the correction of this bug.

 

[ron spencer]

Hi! Thank you for your recommendations! You say everything correctly, and I initially have a similar opinion. But about once a week I watch new releases on one of the streaming services, listen to samples, get additional information about the artists who interest me through the browser, enable downloading albums that are interesting to me from the store. And it all works at the same time. That is, the program of the streaming service is enabled, audio playback, Internet surfing, and of course, the Wi-Fi is working at full capacity. Yes, the load on the player is very high, But if our time gives me the opportunity to listen to audio in high quality online immediately after the album release, or download and listen from the player when there is no Wi-Fi, I perceive it all as natural, and use it.
Yes, and FiiO promptly provided the firmware for me with the correction of this bug.

Interesting that @FiiO makes custom firmware for players. This is a good thing, but I wonder if these player specific changes make it into the firmware for everyone.

You player is now working fine?

 

[FiiO]

made no differance

Please try to reset the database and update the media library again for check. (Please backup your playlists first)

Best regards

 

[andjayik]

Please try to reset the database and update the media library again for check. (Please backup your playlists first)

Best regards

will reset the database erase everything?

 

[hatbox]

Interesting that @FiiO makes custom firmware for players. This is a good thing, but I wonder if these player specific changes make it into the firmware for everyone.

You player is now working fine?

Hi! Yes, player works fine, but only one day done... About changes of firmware - it interesting for me too, but i don't think that @FiiO tell for us about )

 

[Amber Rain]

If I select the 'All to DSD' function and use the USB out to a DAC / Amp does this function still work? Or does it only work via the PO/LO functions?

Thanks

 

[Amber Rain]

Please check whether you are choosing the pure music mode or enable to resume mode for FiiO Music app?

Best regards

Thanks, fixed it now.

 

[Amber Rain]

Double post...

 

[ron spencer]

The DK3 arrived today from FiiO store. Works perfectly and the M11 Plus LTD fits 100% as well. All bottom ports available.