[Mr.HiAudio]

My result of communication with support: it is necessary to send for repair, the cost of sending about ⅓ the cost of headphones. It turns out that I will use repaired headphones, for which I will pay more than for new ones. Great, first I get a case with a crack, now my headphones are not working and I need to send them. A note about quality.

 

[Mr.HiAudio]

New FW 1.10 avaible

 

[helmutcheese]

I would have thought the FW5 and UTWS5 would get an update at same to fix all the issues they added by previous FW's.

 

[Aramaki]

@FiiO I lost the case for my FW3, is it possible to buy a replacement case only?

 

[FiiO]

@FiiO I lost the case for my FW3, is it possible to buy a replacement case only?

Dear friend,

Yes, you can send a private message to our Facebook staff and tell him what color charging case you need. He will help you.

Best regards

 

[Zenbun]

These screenshots that I have attached, I took from my Galaxy S22 Ultra screen this afternoon, and they speak for themselves. My right earphone has a serious battery failure. I want to know what solution you FIIO support offer me. Let's all find out if you're really committed to solving my problem.

hey did they help you? is it good now?
do you also experience lags and connectivity problems?

 

[Zenbun]

I really don't like frequent interruptions of the signal. These are the first TWS(in my collection) where the connection is very unstable
Very disappointed

do you still have connectivity issues?

 

[frkasper]

do you still have connectivity issues?

Are you having connectivity issues?

 

[Mr.HiAudio]

do you still have connectivity issues?

Hello! I replaced my smartphone and started keeping it closer to the FW3(in the top pocket of my jacket) and the signal became more stable.
But, due to the peculiarities of the codec(LHDC), it will still occasionally be interrupted, therefore, if you need a stable connection, use LDAC

If you meant that when you open the case, one earphone does not connect immediately - yes, there is such a thing, but I have come to terms with it. I wipe my contacts(pins) all the time, I don’t know what’s causing this. I just manually turn on the earphone and that's it. This happens about a third of the time. However, I forgave all this because of their magnificent sound. These FW3 easily replace a combination of a budget player and IEMs

 

[Zenbun]

Hello! I replaced my smartphone and started keeping it closer to the FW3(in the top pocket of my jacket) and the signal became more stable.
But, due to the peculiarities of the codec(LHDC), it will still occasionally be interrupted, therefore, if you need a stable connection, use LDAC

If you meant that when you open the case, one earphone does not connect immediately - yes, there is such a thing, but I have come to terms with it. I wipe my contacts(pins) all the time, I don’t know what’s causing this. I just manually turn on the earphone and that's it. This happens about a third of the time. However, I forgave all this because of their magnificent sound. These FW3 easily replace a combination of a budget player and IEMs

why don't you use aptx then? and does it make the connection any better?

 

[Zenbun]

Are you having connectivity issues?

I haven't bought them yet the connectivity issues in this thread are concerning though.

 

[Mr.HiAudio]

why don't you use aptx then? and does it make the connection any better?

LHDC(or LDAC) does have a better SQ

APTX no

 

[Zenbun]

LHDC(or LDAC) does have a better SQ

APTX no

How's the connection with aptx though?
Also what other IEMs did you have to compare them to?

I'm wondering whether to order these or the Sabbat E12 that I already had which also has a dynamic driver and aptx.

 

[cYxFrag]

Dear friend,

Yes, you can send a private message to our Facebook staff and tell him what color charging case you need. He will help you.

Best regards

I handed over my FIIO FW5 to the service with a problem, decided to take FIIO FW3, but my surprise was that the problems that the FW5 had before firmware v1.6 were not fixed here
There were problems there:
1) Channel offset when the equalizer is turned on;
2) Poor performance of the equalizer itself due to the lack of filters.
Is there any way to fix this in FW3?