ChroniCali
1000+ Head-Fier
- Joined
- Dec 26, 2008
- Posts
- 1,361
- Likes
- 10
Quote:
Great to hear!!! Amazon is awesome.
Originally Posted by vranswer /img/forum/go_quote.gif Actually just got off the phone for the second time - first time the CSR said 'no' couldn't do it because it had already shipped. Got one of those 'did we resolve your issue?' follow-up emails, so I clicked 'no' and got to that call-back button...another rep on the phone this time said 'sure, we should've done that before', so they are in fact refunding the $50 to the credit card. Pretty good service with the follow-up system in place to catch slip-ups. Now I'm happy. |
Great to hear!!! Amazon is awesome.