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Used by companies to capture, manage, store, and deliver important documentation, enterprise content management is a tool for organizing pertinent information. With problems in the past concerning management of records and other documentation including losing records, human error, and many more, this management system was designed to address problems and serve as a way to manage information but also to convert it to and from digital materials. Through this auditing, sharing of knowledge, and standardizing of content can be accomplished.
Starting out as simply content management, enterprise content management encompasses everything in a business, not just the things that are shown to people on the outside but things like an intranet make it possible to swap information within a business or company. Therefore this solution for content management is focused on a business to employee model. These solutions provide in-house information that is usually based on internet technologies. Other services included are business to business and business to government. Another form of content management is called digital asset management; this also concentrates on using digital electronic technology to store information.
Paper based businesses were overwhelming. With so many documents and paperwork it seemed impossible to get everything done that needed to be. There was a lot of value in the offer of a program that would store necessary documents and information and would do it without the clutter. People in these companies wanted an office that was clear from the clutter of paper. ECM was of high value for these organizations and offered to save them time, among other benefits. Some other top resulting benefits include the following: less lost documents, less error, less storage needs, better control and accuracy, improved security and better tracking of information.
More companies became users of ECM products and it was extremely useful for them all. Customer service departments found it extremely useful in that they were able to merge everything together and only have to go to that one place to pull up any information a customer might seek. And once internet use exploded and businesses were popping up all over cyberspace, they had the capabilities through these programs to share their information with others. Today, these management systems are all over and they have branched out to include a whole array of systems. Content management has become a booming industry and has expanded capabilities and the ability to function for businesses worldwide.
Starting out as simply content management, enterprise content management encompasses everything in a business, not just the things that are shown to people on the outside but things like an intranet make it possible to swap information within a business or company. Therefore this solution for content management is focused on a business to employee model. These solutions provide in-house information that is usually based on internet technologies. Other services included are business to business and business to government. Another form of content management is called digital asset management; this also concentrates on using digital electronic technology to store information.
Paper based businesses were overwhelming. With so many documents and paperwork it seemed impossible to get everything done that needed to be. There was a lot of value in the offer of a program that would store necessary documents and information and would do it without the clutter. People in these companies wanted an office that was clear from the clutter of paper. ECM was of high value for these organizations and offered to save them time, among other benefits. Some other top resulting benefits include the following: less lost documents, less error, less storage needs, better control and accuracy, improved security and better tracking of information.
More companies became users of ECM products and it was extremely useful for them all. Customer service departments found it extremely useful in that they were able to merge everything together and only have to go to that one place to pull up any information a customer might seek. And once internet use exploded and businesses were popping up all over cyberspace, they had the capabilities through these programs to share their information with others. Today, these management systems are all over and they have branched out to include a whole array of systems. Content management has become a booming industry and has expanded capabilities and the ability to function for businesses worldwide.
