Quote:
Originally Posted by Anarchy965
Because they're out to make money through companies...It's the same reason Newegg customer reveiws on MP3 players matter more than say Cnet reviews which don't give the the details on whether the product is reliable or has any flaws that could cause it to break over and over or whether the battery really has the advertised amount of hours before it runs out.
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I know you're speaking directly from first hand experience, right? Then you know we are sent review units from companies, and that 90% of the time we do not get to keep the units after the review is posted. Many of my reviews are of things I actually end up buying (which is why you see alot of my reviews rating a 8+ out of 10). If things go down the crapper, I note it in the forum threads associated with each review and in subsequent reviews of related products or future products by the same company. I generally test battery life on any battery powered devices and note the build quality.
I find logical site reviews to be far more useful that merchant customer reviews. User reviews fall into 2 categories: 1) people that invested a good amount of money in a product which meets their needs, so they ignore the shortcomings that would matter to another person. 2) People that got the 1 in 100 that was defective and had to return it. I love NewEgg, but half their user reviews are, "I got this and it didn't work. 1 star" and the others are "This is perfect for me. I'm happy. No details. 5 stars". And that's not even mentioning that many companies will have employees buy their own products or review them on sites to boost ratings. CNet has user reviews, too. About half of the people actually own what they're 'reviewing', and about a 1/4 saw it once ina store for 15 seconds. Sites try to generalize about the experience and place themselves in the shoes of a variety of consumers. Here's a little blurb from a review I did of the Sharp M4000:
"Sure, the press releases make the M4000 sound like there was some planning behind it, but it doesn’t fit with any major market. Business types will be annoyed by the lack of Bluetooth and turned off by the gaudy shiny buttons, students won’t be able to customize it to their university’s specifications, and gamers wouldn’t touch it with a 50-foot pole. While the battery life and general performance are both good, there is little to compel a potential buyer that this is the laptop for them."
To the dismay of Sharp (and believe me, they argued alot about it), I placed their product head to head with a comparable Sony notebook on speed, features and price. I doubt Sharp made any money off our review.