Jodet
1000+ Head-Fier
Eight days ago I purchased a C2C from Kingwa, an item that was listed as 'In Stock' on their webpage.
Yesterday, one week after paying for this item, I sent an email asking for tracking information.
I recieved a reply saying 'I think have ship tomorrow'.
Waiting NINE DAYS to ship an 'in stock' item is NOT an acceptable level of customer service to me. I worked in shipping and logistics for 20 years. It is NOT THAT HARD TO PUT SOMETHING IN A BOX AND FILL OUT A SHIPPING LABEL.
This appears to be a very nice amplifer, and I've been looking at some of the other hi-fi gear on Audio-Gd's site. (They make a nice pre-amp, for example). But if you take someones money you need to ship them their product in a reasonable period of time. They certainly blew that this time.
Yesterday, one week after paying for this item, I sent an email asking for tracking information.
I recieved a reply saying 'I think have ship tomorrow'.
Waiting NINE DAYS to ship an 'in stock' item is NOT an acceptable level of customer service to me. I worked in shipping and logistics for 20 years. It is NOT THAT HARD TO PUT SOMETHING IN A BOX AND FILL OUT A SHIPPING LABEL.
This appears to be a very nice amplifer, and I've been looking at some of the other hi-fi gear on Audio-Gd's site. (They make a nice pre-amp, for example). But if you take someones money you need to ship them their product in a reasonable period of time. They certainly blew that this time.