[shofilm]

Hello,
I have a pair of aeon flow closed v1. They recently started to distort only at higher volumes. Especially when the bass hits the vocals distort so many so much I can hardly hear the words. Again, only happens at higher volumes.

Anyone know why this is happening?

Luckily I had 2 months left of warranty and I sent them in to Dan Clark Audio for repair.

Also, anyone had any experience with Dan Clark repair? Time frame for repair?

 

[NA Blur]

Did they distort on both channels or just one?

Could be that a hair or other debris was stuck in the driver area. This is common with headphones.

One last thing to check while you are waiting is that your volume / gain settings haven't changed such as PC volume, DAC gain, or amp settings.

I hope you get your headphones back and can update us what they fixed if anything.

 

[shofilm]

Both channels distort.

 

[NA Blur]

Could be the amp / source. What gear are you driving the headphones with? If it were random failure I would not expect both drivers to be exhibiting the same behavior. This indicates more of a jack plug/ cable or amp/DAC issue.