[cyberspyder]

After Logitech acquired UE?

Thanks, Brendan

 

[cyberspyder]

I can now conclude that it's absolute crap....I contacted them on the 31, and it is now the 12 and I still haven't gotten a response from them...absolutely crap.

What I guess I won't be buying Ultimate Ears anymore.

 

[Thrashingshrimp]

From my experience they were great. They responded within 24 hours and I even received a cable for a product I don't even own for free!

 

[bonem]

Absolutely sucks! They took 3 months to replace my TF10

 

[cyberspyder]

I have a set of Triple.Fi's that need replacing...wondering if it'll take 3 months as well....

 

[digimax]

I send my ear impressions to UE's lab 2 weeks ago, and them emailed them 2 times, but till now I'm not event got a reply =.= How suck they are !

 

[hockeyb213]

after UE was bought by logitech their customer service went \/

 

[Aevum]

maybe thats why JH left ?
im starting to think that logitech might to keep the universal side of the business alive on brand name and tech alone, but the custome earphone business will slowly die if they give crap support and bad costumer care,

 

[cyberspyder]

Quote:

Originally Posted by Aevum /img/forum/go_quote.gif maybe thats why JH left ? im starting to think that logitech might to keep the universal side of the business alive on brand name and tech alone, but the custome earphone business will slowly die if they give crap support and bad costumer care,

Probably the reason...I would leave because UE was built on CS and quality.

 

[qusp]

JH left well before logitech bought out UE

 

[cyberspyder]

Quote:

Originally Posted by qusp /img/forum/go_quote.gif JH left well before logitech bought out UE

I take back my comment then, but regardless, avoid Logish1t like the plague....especially if you need CS from them...

HORRIBLE.

Brendan

 

[iriverdude]

Weird as Logitech for PC gear is excellent although you have to fullfill the requirements.

 

[steviebee]

Quote:

Originally Posted by cyberspyder /img/forum/go_quote.gif .....avoid Logish1t like the plague....especially if you need CS from them... HORRIBLE. Brendan

In what way? As a kinda committed user of Triple Fi, what can I expect from UE now Logitech are on the scene?

 

[hockeyb213]

If you ever need a replacement pair or need a cable or replacement part be prepared to wait a LONG time....and may have some difficulties other then that.

 

[cyberspyder]

They only read emails once a day, even when you reply to the email sent to you a second ago, you have to wait 24 hours...that's BS right there.