Comcast "Broadband" internet anyone?
Oct 31, 2003 at 6:54 AM Thread Starter Post #1 of 14

adi

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I am from Corvallis, Oregon. We only have one cable modem provider here - from Comcast (Cable 256Kb/s?). It was slow in spring, and got really fast in the summer.

Three weeks ago university started, and the speed had dropped bellow all time record low that i have ever seen.

I did the speed test at: http://www.vonage-coupon.com/broadband_test.html

and the result is:

-----------------------
*********** Testing Results ************

Upload Speed: 26 KiloBits/sec
Download Speed: 85 KiloBits/sec
eek.gif

--------------------------

and from: http://home.gci.net/~help/speedtest.htm

RESULT: download speed = 9.75239646174914 kilo(1024) bytes per second
eek.gif

--------------------------

Wowwwww , usually the speed is at least double than this. (about 20K/s download).
wonder what happen? Sun electromagnetic storm?
confused.gif


Living with a roomate, but he isn't downloading anyting. He doesn't want to switch to DSL (can't tell if they are better anyways). spend much time at school, so I dont' really care to change either.

Did Called them countless time, and most of the time they don't aknowledge any problem, one day the technician came, he coudn't find anything wrong with the system either. and he admit that they had been getting complains about this. Promised me it'll get better soon (yeah.... right...... )
but it's okay, it'll get better in the summer break.
wink.gif


anyone else has pleasant experience with Comcast or other provider?
very_evil_smiley.gif


Sytem: windows XP, 1.2Ghz, 256Mb RAM.
-Adi-

edit: change the icon to thumb up
 
Oct 31, 2003 at 7:18 AM Post #2 of 14
Question -- did you have any 56k modem tweaks in the registry prior to getting cable installed? If so, be sure to remove them as they will hinder broadband speed.
 
Oct 31, 2003 at 7:37 AM Post #3 of 14
Quote:

Originally posted by fewtch
Question -- did you have any 56k modem tweaks in the registry prior to getting cable installed? If so, be sure to remove them as they will hinder broadband speed.


ah.. no.. fewtch I have the cable for sometimes actually, today is extraordinary slow, and I am fresh in this forum, so I just thought of spreading the joy
wink.gif


it usually really fast in summer when no students are around, anyways this is not localized in my apartment buiding, it happens all over this town, as the technician had told me, but it was about 6 months ago when he came.

I have been seeing your post so many time, I wonder what "fewtch" means?

Regards,
-Adi-
 
Oct 31, 2003 at 7:42 AM Post #4 of 14
w/ cable you are on the same subnet as your neighbors and you share resources (i.e. one pipe goes to lots of homes). So, the more they use the internet, the less you can.

DSL, while theoretically slower, gives you your own subnet isolated from the neighbors so it often does not suffer this problem to the same extent.

My guess is that if you use the internet when students aren't (7 a.m. perhaps?) that the speeds will be back up to what they were.

-d
 
Oct 31, 2003 at 7:44 AM Post #5 of 14
Your neighbors sharing the same cable access point are probably downloading inordinate amounts of pornography and illegal music.

Cable is great (I have Optimum Online), but you share the access point (and therefore much of the bandwidth) with everyone else around you that has cable.

--Chris
 
Oct 31, 2003 at 9:05 AM Post #6 of 14
Yeah, I am aware of the sharing bandwith, everyone must be downloading here.

It's a college town, I am not surprised.
Interestingly, the connection dropped all in one day (and that's one week after the school started), instead of gradually getting slow.

One more thing is, when I download a file the average rate is say... 20K/sec, when I download 2, or 3 data, the speed is still about 20K/sec. any body care to share a hyphoteses?

for web browsing it's adeguate.
When it's fast it's sweet, it's bitter right now

-Adi-
rolleyes.gif


Edit: oh yeah, it doesn't get better at 3 AM, but everyone is still awake here maybe ...., perhaps 7am is better, but I am still sleeping in that time, hehe
wink.gif
 
Oct 31, 2003 at 9:11 AM Post #7 of 14
Quote:

Originally posted by adi
I have been seeing your post so many time, I wonder what "fewtch" means?

Regards,
-Adi-


I post a ridiculous amount on this forum and am trying to cut back, as it's getting so much that it might be bothering people.

Anyway, "fewtch" is short for "fewtch-ure" (future). There's a long story connected with it, but I've been using the handle for many years (since the late 1980's on computer BBS systems, before the Internet).

Sorry to hear your issues with Comcast, I have them as a cable modem provider too. You might want to check out this forum, if you haven't already:

http://www.dslreports.com/forum/comcast

Another speed test site to consider:

http://www.dslreports.com/r3/dsl/stest/

Cheers...
 
Oct 31, 2003 at 11:07 AM Post #8 of 14
Quote:

Originally posted by adi
Yeah, I am aware of the sharing bandwith, everyone must be downloading here.

It's a college town, I am not surprised.
Interestingly, the connection dropped all in one day (and that's one week after the school started), instead of gradually getting slow.

One more thing is, when I download a file the average rate is say... 20K/sec, when I download 2, or 3 data, the speed is still about 20K/sec. any body care to share a hyphoteses?

for web browsing it's adeguate.
When it's fast it's sweet, it's bitter right now

-Adi-
rolleyes.gif


Edit: oh yeah, it doesn't get better at 3 AM, but everyone is still awake here maybe ...., perhaps 7am is better, but I am still sleeping in that time, hehe
wink.gif


I don't think its a bandwith problem then, that happened to my friend too ( when he decided NOT to pay the bills ), they put a "limiter" on his cable which capped all his downloads at 20kb max, you might want to look into that.
 
Nov 1, 2003 at 7:52 PM Post #11 of 14
Quote:

Originally posted by mxs1030
they put a "limiter" on his cable which capped all his downloads at 20kb max, you might want to look into that.


Cap limiter ... Interesting concept. hmm... we already thought about it, but Comcast didn't acknowledge it. The tech specialist even came last time and he said he didnt' know why it's so slow. He did say that it's a common problem everywhere here. I think he knows what's going on but he's not allowed to tell.

-Adi-
 
Nov 1, 2003 at 7:55 PM Post #12 of 14
Quote:

Originally posted by fewtch
I post a ridiculous amount on this forum and am trying to cut back, as it's getting so much that it might be bothering people.
Cheers...


Nah... I dont' think it bothers people at all, keep posting.
the more information the better anyways true?

Thanks for explaining the name, interesting
wink.gif


Cheers now,
-Adi-
 
Nov 2, 2003 at 1:21 AM Post #13 of 14
What model RCA?
At first glance it seems that you might have a RF (cable) problem instead of a network one.
If you can get stuff like transmit levels, S/N (signal to noise) and receive levels from your modem I would be able to verify this.

Also check out this page to see if you can get some info from your modem.


Comcast cap info:

1.5Mbit/sec downstream (downloads)
256Kbit/sec upstream (uploads)


Browsers and FTP programs report in KBytes/sec so you will have to convert the above values.


Example:

1.5Mbits/sec = 192KBytes/sec
256kbits/sec = 32.7KBytes/sec

Note these are max values.
Average rates will be lower.
 
Nov 2, 2003 at 2:31 AM Post #14 of 14
Quote:

Originally posted by adi
He did say that it's a common problem everywhere here. I think he knows what's going on but he's not allowed to tell.

-Adi-


He knows what the problem is and was stalling. I bet they oversold their bandwidth. If it is a widespread problem then they likely don't have a large enough pipe connecting the central office to the internet. But it could be possible that a bunch of popular subnets are overloaded. Once all the students came into town and started up their p2p apps to let them run 24/7 everything likely went to hell.

The same thing happened with my ISP. Bandwidth was dropping well below dial up levels. First they told me it was the virii, then they blamed equiptment failures due to the heat, and I finally weasled the real cause behind the slowness out of them: they were sharing a single T-1 between over 230 people. They were simply stalling hoping that people wouldn't blame them for their underpowered network while the hurried to install more T-1 lines. Likely comcast knows the root problem and is simply stalling until they fix it. Try demanding a refund for the service you have not been recieving, that should get their attention.
 

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