i opened it up, no cd, it just came in, the packaging job was TERRIBLE, it was a 15x18 box for the 17x16 player :| i took it over to the sony repair center, they should have it working... it played cd's alright, but it was getting stuck when it tried to open, you could hear the moter going, but it wouldn't budge. oh and the shipper gave me money to get it fixed, they were quite helpfull.