Broken Monster Copper Pro (HELP please)
Jan 21, 2012 at 12:35 PM Thread Starter Post #1 of 5

hstubc

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Hello guys!
 
I have bought this pair about 15 days ago and today I just picked it up and it was BROKEN! I'm still shocked because I have not ever done anything wrong to it and I have kept it in its bag always!
The sound is still produced and I have no problem with the headphone. It's just the metal part that is split. Can I / Should I glue it myself? If yes with what type of glue?
I do not want to lose my one chance of using the warranty. Do you think it is urgent that I send it back?
 
 
Thank you all in advance.
 
Jan 21, 2012 at 12:53 PM Post #2 of 5
It's a known problem. The one time warranty only applies only if you did something to damage them but in this case it is a known defect. With defects that occur without you doing any obvious damage, the warranty replacement is unlimited.
 
Jan 21, 2012 at 1:17 PM Post #4 of 5
If you have a receipt from an authorized dealer, send them back.
 
If not, some people have used crazy glue and fixed the problem themselves.
 
edit.

 

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