[Johan in Brabant]

Hi,
I recently bought the Audioengine D3 USB DAC to use on my laptop with headphones to improve sound from movies I watch.
My ears are probably a bit off so I need to play R channel a bit louder than left.

Funny thing is that with the Audioengine the balance control on Windows doesn't work:
i.e. the R-channel slider controls the volume for both channels and the L-channel slider doesn't seem to do anything.
 
On laptop internal speakers and with headphones directly to laptop balance control does work.
For now I'm ruling out a defective Audioengine because in MediaMonkey the balance slider does work.
I'm using VLC to play movies.
 
Any ideas?
Thanks in advance,
Johan
 
PS it does this on 2 windows 7 machines I have

 

[Johan in Brabant]

Amazon sent me a new one.
Same problem.
Asked Audioengine about this; see what happens

 

[Johan in Brabant]

No response from Audioengine. At first they were quick to answer with non-helpful standard responses (reinstall driver etc.)
Ended up buying a third party volume control app that can set balance per application (foobar, VLC etc.)
I suspect the Audioengine firmware for the TAS1020 USB controller in the D3 has issues with the Windows Sound Mixer balance control.
First and last Audioengine device for me.

 

[TrantaLocked]

Any fix? I need this.

 

[Johan in Brabant]

I now use Power Mixer which allows me to set the balance.
http://www.actualsolution.com/power-mixer/

Cheers,
Johan

 

[Johan in Brabant]

Didn't use it for a while.
Re-installed under Windows 11; same problem, but now Power Mixer doesn't work.
Any ideas?

Thanks,
Johan (now in Portugal)

 

[TrantaLocked]

I use include file in EqualizerAPO. I just use the multichannel.txt they already provide but modify it to only affect the channel and dB level I want.

 

[Subhasis]

Uninstall the audio driver and reinstall it , also make sure the Windows is up to date .

 

[Johan in Brabant]

Thanks for your answers.
I ditched the Audioengine D3 for now, as it seems my current laptop hasn't got any issues driving my 600ohm headphones.
I'll keep EqualizerAPO in mind for later use.

Cheers,
Johan