[Granmir]

In short, with version V.38, LDAC with custom EQ worked perfectly and now with V.45 the audio stutters as the update message says... a degradation in my case and personal use.
I hope it gets fixed soon because the quality of using SBC to LDAC is like night and day. And of course I want to use my specific EQ.

 

[Mad Lust Envy]

No matter what I try (tried every single port and adapter on my PC, the update to the Dongle always fails. Audeze HQ reports that it's on the latest version and it works though...

Yeah, it may be the reporting bug we had before. If it still shows up as v46, the update did go through, but the updater is just throwing up an error message. I'll pass this on to the software engineers.

 

[tag Nero]

Yes, the headset must be updated directly.

Essentially, connect the dongle first (NOT the headset), while the headset is on and paired. This allows you to update the dongle. THEN, disconnect the dongle, and connect the headset (while it is on) through USB cable. That's the surefire way to update the two properly.

I really think a Video would be helpful here.

 

[Mad Lust Envy]

The user guide specifically mentions how to update properly.

https://docs.google.com/document/d/...H9947CRvuVti7XKPldfksgxRtKeu5nnbIWS2NXULD/pub

 

[Droccord]

I'm curious if anyone have tried messing around with simultaneous audio? On the Audeze sit it says it supports USB wired + BT and Aux + BT do have simultaneous playback. I have tried the Usc wired + BT and it worked great, but when I try using the 3.5mm it seems like the BT part shut off completely. Anyone else have this problem?

 

[CanOfWormz]

The more I listen to my set with imbalance the more confused I get. Yes there is definitely channel imbalance. Swapping to my LCD2Cs there is a definite way more solid center image. Some aspects of the center image on the Maxwell are centered. Its like some frequencies slide left. Some kick drum hits are more centered then slide off left with more boom. Man can you tell with drum tacks that something is just not right. Comparing against the LCD2C, drum placement definitely has a left lean with kicks and lower frequencies sliding even more left. Its very weird. I am glad I have a good reference.

 

[Mad Lust Envy]

I'm curious if anyone have tried messing around with simultaneous audio? On the Audeze sit it says it supports USB wired + BT and Aux + BT do have simultaneous playback. I have tried the Usc wired + BT and it worked great, but when I try using the 3.5mm it seems like the BT part shut off completely. Anyone else have this problem?

Posted today with the patch notes:

KNOWN ISSUES

- During simultaneous AUX + Bluetooth mode, incoming calls will mute Bluetooth audio, which requires re-establishing the Bluetooth connection/power cycling the headset.

It can be that it's more than just incoming calls that is causing problems, but the end result remains the same, BT audio stops working. Likely anything that triggers the communications part of BT audio will trigger the dropped audio. Calls were mentioned because that's easiest to understand.

In any case we are aware of this and are investigating at this time.

 

[Chase10784]

The user guide specifically mentions how to update properly.

https://docs.google.com/document/d/...H9947CRvuVti7XKPldfksgxRtKeu5nnbIWS2NXULD/pub

I have done this multiple times and it always has failed. And it doesn't show the headset is up to date. It just falls and the dongle and headset are on different firmware versions now.

 

[Mad Lust Envy]

So you're on v38 on the headset, and v46 on the dongle?

In any case, contact support@audeze.com for direct assistance.

 

[Chase10784]

So you're on v38 on the headset, and v46 on the dongle?

In any case, contact support@audeze.com for direct assistance.

I did it like 5 times and finally on the 5th time it actually completed the update

 

[chenzhuops2]

hey bros im came from to china
I got the problem please!
maxwell headset BT and Type-c was great ，but low gain, low sound in windows11 usb dongle mode!
please help..........

 

[CanOfWormz]

hey bros im came from to china
I got the problem please!
maxwell headset BT and Type-c was great ，but low gain, low sound in windows11 usb dongle mode!
please help..........

I would first make sure the chat and game volume mix are equal. Either with the wheel on the headset or in the Audeze HQ app.

 

[chenzhuops2]

I would first make sure the chat and game volume mix are equal. Either with the wheel on the headset or in the Audeze HQ app.

First of all, thank you for your answer
The problem I'm talking about is not the need to debug eq
The problem I'm talking about is that only the gain in USB dongle mode is different from other modes

 

[chenzhuops2]

I would first make sure the chat and game volume mix are equal. Either with the wheel on the headset or in the Audeze HQ app.

100% volume in USB dongle mode is 70% that in type-c mode

 

[CanOfWormz]

100% volume in USB dongle mode is 70% that in type-c mode

Ah. I see. I can confirm. While plugged into USB I only have to turn the volume up to 28 in windows to get a comfortable listening level. While using the USB dongle, I need to set it at 38 to 42. For me there is plenty of headroom in both instances so I never gave it a second thought.