peareye
500+ Head-Fier
Good to hear of a happy story....so that's hope for the rest of you guys!!!!
I have been dealing with the lack of responsiveness to emails and that mysterious phone number for two weeks now as well. I have a brick AK120II on my hand. I try every day, multiple times a day, Pacific time zone as well. I am so livid with this company I hope everyone considering AK review this thread to be warned. My situation with them mirrors yours entirely. If someone could PM me that mans email account to get around this ill feel $1700 better.
Rob.
To me it looks like a foreign company without adequate support in the U.S., or growing pains. I wish I knew it was a Korean brand, not designed or built in the U.S. It's crazy to think I spent $1700.00 for what probably cost $20.00 in parts and labor. I don't want to hear about R&D. Think of what Audeze and Schit are able to pull off with completely built in the U.S. parts and assembly. If I had any idea this was something being drop shipped from Korea I would have never ever bought it, it is the absolute opposite of a luxury brand. It's a rip off perpetrated on my ignorance.
That said.. Put in my Shure 846's with balanced Silver Moon cable and it sounds phenomenal. I hate that it does. Again, if this was a result of some lone engineer in PA that no one could get in touch with because he was playing Magic the gathering over the week I'd understand and probably be charmed by the scrappiness. I just hate this brand and the elitist flossing it really is.