[Shaan]

I was taking off my biflanges from my e3c's today and front part with the tip split off. I think I can use epoxy glue to get it back on but what is the problem with shures build quality? I went through two e2cs and only because of my complaints they gave me a pair of e3c's but if this kind of thing is going to happen with regular use who should I switch to?

 

[Indygreg]

IMHO, the tip design for all nicer Shures (and therefore Westone) has the upside of a lot of tips that allow a ton of fitting options (even for small ears) and the downside of being so thin it is hard to make it overly durable.

When I had the UM2's and e500's both seemed like they would break without too much effort. Not that they make bad product, just that they are so thin.

 

[Ingo]

Quote:

Originally Posted by Shaan /img/forum/go_quote.gif I was taking off my biflanges from my e3c's today and front part with the tip split off. I think I can use epoxy glue to get it back on but what is the problem with shures build quality? I went through two e2cs and only because of my complaints they gave me a pair of e3c's but if this kind of thing is going to happen with regular use who should I switch to?

Dude...

Are you Shure you're not being to rough with your IEMs? I've owned the e2c, the e3c, and e4 and have never had a problem with breaking the nozzle. My uncle, who is a musician, uses e5s on-stage 4 or 5 nights a week and it took him 5 years to break a nozzle.

 

[MaloS]

I think he needs Vibes just cause they are made out of metal O.o

Although power to the complaining, free upgrade.

 

[Shaan]

im quite sure im not being too rough, the e2c cable rotted and this wasnt even a hard tug so im certain its not my fault

 

[Shaan]

Quote:

Originally Posted by MaloS /img/forum/go_quote.gif I think he needs Vibes just cause they are made out of metal O.o Although power to the complaining, free upgrade.

I'd rather not complain, i just want them to work

I have thought about switching to the vibes though

 

[poonpower]

I had that exact problem with my e3c, I had to send them back to shure for a replacement. No biggy, it ONLY took a MONTH.
I live in Canada btw...

 

[DJShadow]

Quote:

Originally Posted by Shaan /img/forum/go_quote.gif I was taking off my biflanges from my e3c's today and front part with the tip split off.

This happened to me as well but with foamies (which I was only trying on). But Shure's customer service is so good anyway you can get hold of a replacement very easily.

 

[jonnywolfet]

yep, mine did that when i had one. kudos to shure for sorting it out super quick though.

 

[CSIR]

Poonman did you go through Shure USA or Shure Canada?

 

[Dept_of_Alchemy]

At least their customer service will always take care of that...

 

[Shaan]

these arent under warranty as far as i know they were b stock, but i used them all day and they havent crapped out yet

 

[nfsu]

E3s nozzle comparing to E500s nozzle is undestroyable. Every time I'm taking on shure yellow foamies I think that nozzle is breaking... Maybe ask Shure about after-warranty replacement cost?

 

[poonpower]

Quote:

Originally Posted by CSIR /img/forum/go_quote.gif Poonman did you go through Shure USA or Shure Canada?

I went through Canada, emailed her a few times took a week for a response, then another week for the RMA, then roughly 2 weeks for shipping back and forth.

But at least I got a new pair.