[Lightnin Joe]

The "Hold" slider switch broke on my 5G, 2 months old. It essentially recessed into the case. Packed everything up into the box, printed the e-receipt from Apple.com, and went down to the Apple Store. The guy took one look, filled out a form, grabbed a new 5G off the shelf, and sent me on my way. Can't complain about that!

 

[gshan]

Awesome, I was hoping things would be this easy. (I also purchased from apple E-store)

 

[Lightnin Joe]

Yeah, it couldn't have been easier. No engraving though.

 

[Tones]

my ipod has two blown pixels OUT of the box. Also it always seems to freeze when i switch sounds and stuff, not at all like the older ipod i had. It freezes sometimes a second or two into a song and has to catch up, and the menue freezes a lot aswell. Basically it's acting like a computer without enough ram at points. It runs ok most of the time, but just does that and its so annoying. I wonder if this is a problem just with 5g ipods or just mine? Do you guys have that problem. I was thinking of printing my receipt and taking mine into the apple store for a new one too, but i dont know how they would act about the two pixels being blown, you can only tell on a black or other dark screen.

 

[Lightnin Joe]

Print it up, package it up, take it in. What do you have to lose? Sounds like you have a lemon. Neither my original 5G nor the replacement have had any such problems. Could have bad contacts, funky ARM processor, funky Flash, who knows? Like I said, what do you have to lose by taking it in?

 

[BlindTiger]

Shouldn't this kind of service be the norm?

 

[Echopac]

Antbody know what they would do, if you purchased from another vendor other than apple?