Quite a few years ago I purchased a cd from them. It arrived nary a scratch on the jewel case, and within normal overseas shipping times. Based on my small experience, I'd say they provided good service.
I've made I think 3 purchases from CD Japan and never had a problem. I know other people who have bought from them to and haven't heard of any problems for them either. I'd say deffinatly a reliable store.
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