[allenf]

Well.
To console myself over the non-arrival of my HF-1 (#281), missing assumed lost/stolen in transit since 20th October, last Saturday I surfed over to the Alessandro website and ordered myself a pair of MS2s, hoping they would be here in time for Xmas Day.
They arrived - in the UK - this afternoon, six days after placing the order!!!
I also note that I wasn't charged any postage either (I assumed that this offer only extended to US customers).
Big thank you to Alessandro - cheers

 

[shplorgh]

I've read some horror stories about Allessandro, maybe they're getting their act together.

 

[Jahn]

Quote:

Originally Posted by allenf Well. To console myself over the non-arrival of my HF-1 (#281), missing assumed lost/stolen in transit since 20th October, last Saturday I surfed over to the Alessandro website and ordered myself a pair of MS2s, hoping they would be here in time for Xmas Day. They arrived - in the UK - this afternoon, six days after placing the order!!! I also note that I wasn't charged any postage either (I assumed that this offer only extended to US customers). Big thank you to Alessandro - cheers

Yep, that advertised price includes shipping = WORLDWIDE. Bargain!

 

[allenf]

Quote:

Originally Posted by hungrych I've read some horror stories about Allessandro, maybe they're getting their act together.

Placed the order, confirmation email straight back, card charged after 3 days, arrived after 6. That is a perfect transaction in my book

 

[leapincoog]

I got alessandro ms1's a while ago and I had no trouble at all. And they are amazing headphones..

 

[CamelBackCinema]

yeah mine took 18 days, no responses to e-mai or phone calls. But congratz on your purchase.

 

[Fr_eak]

congrad on getting your MS-2 !!

hope you enjoy the sound from Alessandro ~

 

[milkpowder]

I emailed the sale support a couple days ago and I still haven't recieved a reply from them yet!

Congrats on the purchase, I am deciding to get either the MS2i or HD600. My mind is in a bundle. Look forward to hearing more from you!

 

[discord]

Shocking; mine took 2 1/2 weeks when I ordered it I think.

 

[Divad1]

Did you encounter any import duties when it came into the UK?

 

[augustwest]

I've always gotten fast service from them.

- augustwest

 

[allenf]

Quote:

Originally Posted by Divad1 Did you encounter any import duties when it came into the UK?

Hmm, the label values them at $99 - not too sore whatever happens

 

[Xerion]

I'm still waiting for my MS-1's, has been 17 days so far...

 

[allenf]

Quote:

Originally Posted by Fr_eak congrad on getting your MS-2 !! hope you enjoy the sound from Alessandro ~

Can't wait - I am really looking forward to it

Shame about my HF-1s tho'

 

[saturnine]

I've ordered 3 pairs, the first two arrived promptly (3 days after ordering!), but that third pair arrived almost 2 weeks late. Their shipping times definately vary.

The cool thing is that they hand write your name and address on the boxes! Definately a small company