Rat Salad
100+ Head-Fier
I bought AKG K450 in December. In May the right side is dead.
I have a buddy works at a place that sells AKG (even tho I did not buy there because they do not sell k450) to handle for me and he said they refer all folks to AKG after 30 days
I called the AKG USA warranty department got voice mail and left a message. 24 hours later no call back.
I tried another number I found on AKG web page and the recorded message told me to go to akg.com/return to get an RMA number and then it hung up on me. That web page does not exist.
I found another number on AKG web for service and the CS rep told me they the model was not serviced there I should call 888-452-4254.
I called it, it was the same number I called the first time which gave me a bad website and hung up on me..
I called the number the service number again and left another message.. two days later no reply. Sent e-mail to their cust service 3 days ago.. no reply.
Explained all to Amazon and they the headphones back full credit (plus shipping). They even gave me 10.00 credit toward new cans (Beyer DT1350) for my trouble. No more AKG for me
I have a buddy works at a place that sells AKG (even tho I did not buy there because they do not sell k450) to handle for me and he said they refer all folks to AKG after 30 days
I called the AKG USA warranty department got voice mail and left a message. 24 hours later no call back.
I tried another number I found on AKG web page and the recorded message told me to go to akg.com/return to get an RMA number and then it hung up on me. That web page does not exist.
I found another number on AKG web for service and the CS rep told me they the model was not serviced there I should call 888-452-4254.
I called it, it was the same number I called the first time which gave me a bad website and hung up on me..
I called the number the service number again and left another message.. two days later no reply. Sent e-mail to their cust service 3 days ago.. no reply.
Explained all to Amazon and they the headphones back full credit (plus shipping). They even gave me 10.00 credit toward new cans (Beyer DT1350) for my trouble. No more AKG for me