Well, a bit mixed of a day.
Great news: the wire I ordered this week has already arrived. Super fast, low fuss. Excellent!
Terrible news. I've been getting a bit more persistent in following up with Elma, having emailed Brian a 2nd time this month yesterday, and starting to call around today. Here is the response I finally received:
"Hi Denver,
Sorry for the delay. I have not received a solid answer at this point from production. I know there was a batch of parts built for all of these orders coming in for this part number. I can see in our system showing demand for the next batch to be built which your order is in. We are checking with production on what is going on and why the delay. My colleague Diem mentioned to me that production is missing a component for the switch assembly. We are trying to get confirmation on that as well as when we will be able to build more and complete the open orders for this switch. This is affecting your order as well as others for this same switch."
So this sounds to me like production has not STARTED on the part ordered 8 weeks ago. Meanwhile amps are being completed. What a bummer. Hopefully there will be some good news soon.
Any alternative to the elma switch that doesn't decrease quality?
Great news: the wire I ordered this week has already arrived. Super fast, low fuss. Excellent!
Terrible news. I've been getting a bit more persistent in following up with Elma, having emailed Brian a 2nd time this month yesterday, and starting to call around today. Here is the response I finally received:
"Hi Denver,
Sorry for the delay. I have not received a solid answer at this point from production. I know there was a batch of parts built for all of these orders coming in for this part number. I can see in our system showing demand for the next batch to be built which your order is in. We are checking with production on what is going on and why the delay. My colleague Diem mentioned to me that production is missing a component for the switch assembly. We are trying to get confirmation on that as well as when we will be able to build more and complete the open orders for this switch. This is affecting your order as well as others for this same switch."
So this sounds to me like production has not STARTED on the part ordered 8 weeks ago. Meanwhile amps are being completed. What a bummer. Hopefully there will be some good news soon.
Any alternative to the elma switch that doesn't decrease quality?