[MacGyver]

I was walking around the house listening to my KSC75's, and to my misfortune the cable wrapped around a doorknob and pulled right out of the headphone as I kept walking. One of the clip-ons functions fine, but the other has been completely severed.

The question is, will my warranty be void since I kramer modded them? If it isn't, can I send these in and get them replaced? Finally, how would I go about sending the cans back to Koss for replacement? (would I need a package, shipping, etc)

Thanks in advance.

 

[feh1325]

i don't think the kramer mod will void the warranty. two days before i broke my first pair of ksc75, i spray painted the black grilll a dark green color.

you will need to ship them (at your expense) back to koss in their original packaging along with 6 dollars and note.

take a look at the koss website for futher information.
http://www.koss.com/koss/kossweb.nsf/cs-warrepair

 

[MacGyver]

Hmm... Alright, thanks a ton.

 

[muckluck]

Quote:

Originally Posted by feh1325 i don't think the kramer mod will void the warranty. two days before i broke my first pair of ksc75, i spray painted the black grilll a dark green color. you will need to ship them (at your expense) back to koss in their original packaging along with 6 dollars and note. take a look at the koss website for futher information. http://www.koss.com/koss/kossweb.nsf/cs-warrepair

It doesn't need to be in the original packaging. At least, it didn't two years ago.

 

[Disiskurt]

Quote:

Originally Posted by muckluck It doesn't need to be in the original packaging. At least, it didn't two years ago.

Actually, make it a point not to send them the original packaging. I sent my defective-from-the-beginning A130's in it's original packaging, and it came back without it. They didn't even return the 1/4" to 1/8" adaptor!

 

[MacGyver]

Okay, from my understanding, I just include the headphones, a suitable package, $6.00, a note, and send it to them? Or is there something I'm missing?

 

[Disiskurt]

I think the $6 has to be a check or MO, but not 100% sure. The note should include the return shipping address and what's wrong with the item.

 

[device manager]

Koss warranty covers negligence as well?

 

[feh1325]

and probably acts of god

 

[TheMarchingMule]

god? what god?

In fact, I read in my UE packet that in their warranty they specifically state that it doesn't cover 'acts of God.' I was all