A question on the delivery times for Headamp.com
Aug 5, 2008 at 2:42 AM Thread Starter Post #1 of 10

dscans

100+ Head-Fier
Joined
Nov 4, 2002
Posts
135
Likes
21
Hi fellow forummers,

I would like to ask what is the general expected delivery time if I order from Headamp.com. The reason being I ordered a Gilmore Lite with DPS in January 2008, and it's now August, and I STILL have not received my amp. The site states an approximate 6 week delivery time for the amp. I have paid via Paypal, so obviously I have already paid for the amp in full. I have sent several emails to Headamp with no replies.

So, should I be getting worried?
 
Aug 5, 2008 at 2:52 AM Post #2 of 10
Quote:

Originally Posted by dscans /img/forum/go_quote.gif
Hi fellow forummers,

I would like to ask what is the general expected delivery time if I order from Headamp.com. The reason being I ordered a Gilmore Lite with DPS in January 2008, and it's now August, and I STILL have not received my amp. The site states an approximate 6 week delivery time for the amp. I have paid via Paypal, so obviously I have already paid for the amp in full. I have sent several emails to Headamp with no replies.

So, should I be getting worried?



Justin is a good guy and you'll eventually get your amp. Or if you want to back out, I'm sure he'll refund your money. 7 months is a long time to wait and I understand your nervousness.

It's easier to get a hold of Justin by phone than by email. I suggest that you give him a call and find out when you can expect delivery of your amp. Then you can decide whether to proceed with the buy or to ask for a refund.
 
Aug 5, 2008 at 4:01 AM Post #3 of 10
What a drag. I ordered mine in January, got it in March. But I did hound Justin by phone. Email was useless. Having said that, I really enjoy the amp. Good luck.
 
Aug 5, 2008 at 4:08 AM Post #4 of 10
I ordered a DPS (without the Gilmore Lite) in March, and still waiting for it. I heard that some people who ordered the Gilmore Lite without the DPS got theirs earlier. Perhaps there's a problem with the DPS? I've been trying to get a hold of Justin, but no luck. He's a honest guy, and makes great amps. You just have to be very patient.
 
Aug 5, 2008 at 4:16 AM Post #5 of 10
Thanks all who replied - at least it's reassuring to know that Headamp is a reputable company.

However, it would be nice if he could be a bit more communicative - just a reply to my emails saying the amp will be delayed or some such. At least I would know what's happening.

I'll probably wait for bit more....getting a refund to my Paypal account will be a hassle. Hope I don't have to wait TOO much longer
tongue.gif
 
Aug 5, 2008 at 6:30 AM Post #7 of 10
Quote:

Originally Posted by justin w. /img/forum/go_quote.gif
ALL Gilmore Lite orders have been shipped except for those with the DPS, I am waiting for a few more enclosures for them and will have them in a few weeks. I'll be able to fill all existing DPS orders but then it will be discontinued.


Thank you for your reply, Justin. I hope to be enjoying the amp in a few weeks, then
L3000.gif
 
Aug 5, 2008 at 5:54 PM Post #8 of 10
Thank you Justin! I'm looking forward to trying the DPS with my Gilmore Lite.

Quote:

Originally Posted by justin w. /img/forum/go_quote.gif
ALL Gilmore Lite orders have been shipped except for those with the DPS, I am waiting for a few more enclosures for them and will have them in a few weeks. I'll be able to fill all existing DPS orders but then it will be discontinued.


 
Aug 8, 2008 at 6:04 AM Post #9 of 10
Quote:

Originally Posted by justin w. /img/forum/go_quote.gif
I'll be able to fill all existing DPS orders but then it will be discontinued.


What will be discontinued? The DPS or the Gilmore Lite as a whole? Any replacement planned?
smile.gif
 
Aug 8, 2008 at 6:11 PM Post #10 of 10
Quote:

Originally Posted by justin w. /img/forum/go_quote.gif
ALL Gilmore Lite orders have been shipped except for those with the DPS, I am waiting for a few more enclosures for them and will have them in a few weeks. I'll be able to fill all existing DPS orders but then it will be discontinued.


Why are the DPS units being discontinued? Because of enclosure delays? I'm curious as I was planning on getting a GLite later this year specifically because I could avoid another wal-wart. Would you please let us know the reason? Will there be an alternative?? Thanks!
 

Users who are viewing this thread

Back
Top