[needanamp]

i bought super.fi pro 5's second hand from a headfier. however, they where brand new sealed from factory, albeit they where brought a long time ago (they are series 1, before thicker cable). If i find out when and where he purchased them, can i apply for however much warranty is left, out off the two years that they offer?

 

[909]

Most warranties run from the date of purchase. You'd also have to check to see if it's even transferable.

 

[909]

double-double

 

[needanamp]

okay, but will they allow me to get whatever is left of the warranty form the date of purchase? i mean, there must be about 1 year left. Also, how would they know i was not the same person that brought it from that shop on that date? they wouldnt have the name of him, so they wouldnt know it was second hand technically?

would they even mind if i did not buy it form the shop?

 

[909]

Quote:

Originally Posted by needanamp /img/forum/go_quote.gif okay, but will they allow me to get whatever is left of the warranty form the date of purchase? i mean, there must be about 1 year left. Also, how would they know i was not the same person that brought it from that shop on that date? they wouldnt have the name of him, so they wouldnt know it was second hand technically? would they even mind if i did not buy it form the shop?

first things first, read the warranty....

You'd be surprised what some companies require or do before they perform warranty work. Such as check the serial number to find out what merchant they were shipped to and when. Then contact that merchant to find out who they were sold to and when... Also some warranties require you provide proof of purchase or registered the product, bought from an authorized dealer etc... All before they do "free" warranty work.

Is there something wrong with them?

Again, read the warranty because that explains the terms and conditions applicable to that particular product.

 

[needanamp]

ill just email ultimate ears the situation.. thatll save time. No there is nothign wqring with them (except the wire, i cut it into 4 pieces opening the blister pack!).

 

[GlendaleViper]

Uh... that is damage due to neglect. You'll be hard pressed to have warranty work performed on that. Unless you get lucky with a particularly charitable CS rep.

 

[needanamp]

lol yh i dont want to claim. i jus want warranty.

 

[Febs]

Quote:

Originally Posted by needanamp /img/forum/go_quote.gif lol yh i dont want to claim. i jus want warranty.

Ummmm ... what?

 

[needanamp]

oh sorry i was in lesson when i posted the last one, and the teacher came so i clicked post and changed site. What i mean is, i obviously dont want to claim on the cutting of the wire. i just want to register my product for warranty in case something does happen to them in the next year (or however long left i would from the original owners date of purchase).